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Employees' engagement in delivering CX worldwide by region 2021

Employees' engagement in delivering customer experience (CX) worldwide in 2021, by region

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Sources

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Release date

September 2021

Region

Worldwide

Survey time period

May and June, 2021

Number of respondents

1,359 respondents

Method of interview

Questionnaire

Supplementary notes

To retrieve the data, click select the 11 question, apply Region as a filter and press View each region as a separate chart.
This question was phrased by the source as follows: "To what extent do you agree or disagree with each of the following statements for your organization? ... Employees are highly engaged in delivering CX".

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