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How do customers rate your CX capability?

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Sources

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Release date

March 2020

Region

Worldwide

Survey time period

July 15 to November 15, 2019

Number of respondents

1,019 respondents

Method of interview

Questionnaire

Supplementary notes

To retrieve the data, select the 1.7 question.
Rating is done on a scale from zero (poor) to ten (excellent).

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