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Coronavirus: grocery delivery & pickup customers in the U.S. from 2019 to 2020

Published by Aprajita Minhas, Jan 27, 2022
The number of active customers of grocery delivery and pickup in the United States has surged in 2020 as a result of the COVID-19 outbreak. In August 2019, there were 16.1 million customers, which grew to 39.5 million in March of 2020, a 146 percent increase. The number of customers grew an additional 15 percent between March and June before dropping again by 15 percent in November 2020, ultimately reaching 38.7 million customers.

For further information about the coronavirus (COVID-19) pandemic, please visit our dedicated Facts and Figures page.

Number of customers of grocery delivery and pickup in the United States in August 2019 and March to November 2020 (in millions)

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Sources

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Release date

December 2020

Region

United States

Survey time period

August 2019, March to November 2020

Supplementary notes

Only orders fulfilled from conventional and specialty grocers, mass and broadline grocery delivery services.

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