Effect of internet access on switching electricity suppliers in Great Britain 2013

This statistic shows the share of consumers in Great Britain who switched their electricity supplier in 2013, based on whether they had internet access. Among those with internet access, 14 percent switched their electricity supplier, while significantly less of those without internet access did.

Did you switch your supplier in 2013? - Effect of internet access

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Sources

In cooperation with
Ipsos
Release date

June 2014

Region

United Kingdom (Great Britain)

Survey time period

2013

Number of respondents

1,383 respondents

Age group

15+

Method of interview

Computer-assisted personal interviews (CAPI)

Supplementary notes

Base of the survey included all with electricity responsible for bills.

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Statistics on "Energy market and customer engagement in the UK"

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