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Information about switching gas suppliers in Great Britain 2018
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Information about switching gas suppliers in Great Britain 2018
Thinking about the last time you switched your gas supplier, how did you find out about the deals offered by the supplier you switched to?
This statistic shows how consumers found out about deals offered by other suppliers when switching gas suppliers in Great Britain in 2018. Of those surveyed, 54 percent found out through a online price comparison service, four percent directly through a supplier representative who knocked at their door.
Thinking about the last time you switched your gas supplier, how did you find out about the deals offered by the supplier you switched to?
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Description
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This statistic shows how consumers found out about deals offered by other suppliers when switching gas suppliers in Great Britain in 2018. Of those surveyed, 54 percent found out through a online price comparison service, four percent directly through a supplier representative who knocked at their door.
Show more- Show sources information
- Show publisher information
- Release date
- October 2018
- Region
- United Kingdom (Great Britain)
- Survey time period
- 2018
- Number of respondents
- 1,647 respondents
- Age group
- 15 years and older
- Method of interview
- Computer-assisted personal interviews (CAPI)
- Supplementary notes
- * Base of the survey included all those with mains gas, and who have switched supplier, changed tariff with an existing supplier, compared tariff with other suppliers or compared tariff with existing supplier in past 12 months.
Source
- Show sources information
- Show publisher information
- Release date
- October 2018
More information
- Region
- United Kingdom (Great Britain)
- Survey time period
- 2018
- Number of respondents
- 1,647 respondents
- Age group
- 15 years and older
- Method of interview
- Computer-assisted personal interviews (CAPI)
- Supplementary notes
- * Base of the survey included all those with mains gas, and who have switched supplier, changed tariff with an existing supplier, compared tariff with other suppliers or compared tariff with existing supplier in past 12 months.
Other statistics on the topic
Energy supply switching in the United Kingdom (UK)
Electricity suppliers internal and external switching rate in Great Britain 2015-2018
Domestic electricity supply market shares in Great Britain 2010-2018, by quarter
Switching energy suppliers from large suppliers to large suppliers UK 2015-2019
Number of domestic gas supplier switches in Great Britain (GB) 2015-2018
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Statistics on "Energy supply switching in the United Kingdom (UK) "
- Overview
The most important statistics
- Domestic electricity supply market shares of the Big Six energy companies in Great Britain from the 1st quarter 2010 to 2nd quarter 2018Domestic electricity supply market shares in Great Britain 2010-2018, by quarter
- Annual number of electricity and gas customers switching energy suppliers in Great Britain (GB) from 2007 to 2017Electricity and gas customers switching suppliers in Great Britain (GB) 2007-2017
- Consumers who switched their energy supplier within the last 12 months in Great Britain (GB) from 2014 to 2018Energy consumers switching suppliers in Great Britain 2014-2018
- Consumers motivations for switching energy suppliers in Great Britain (GB) from 2014 to 2018Motivations for switching energy suppliers in Great Britain (GB) 2014-2018
- Average switching time for domestic customers of energy suppliers in Great Britain (GB) in 2018, by monthAverage energy supplier switching time for domestic customers in Great Britain 2018
- How consumers switched their energy supplier in Great Britain (GB) in 2018Method of switching energy suppliers in Great Britain 2018
- Switching electricity supplier
The most important statistics
- In the last 12 months, have you switched your electricity supplier?Share of consumers switching electricity suppliers in Great Britain 2009-2018
- Number of electricity customers switching energy suppliers in Great Britain (GB) from 1st quarter 2014 to 3rd quarter 2018Electricity customers switching suppliers in Great Britain (GB) 2014-2018, by quarter
- Thinking about the last time you switched your electricity supplier, how did you find out about the deals offered by the supplier you switched to?Information about switching electricity suppliers in Great Britain 2018
- Thinking about the last time you switched your electricity supplier, how did you switch?Method of switching electricity suppliers in Great Britain 2018
- Number of times consumers have switched their electricity supplier in their life in Great Britain (GB) in 2018Number of times consumers have switched electricity suppliers in Great Britain 2018
- Monthly number of domestic customers switching electricity suppliers in Great Britain (GB) from 2015 to 2018Number of domestic electricity supplier switches in Great Britain (GB) 2015-2018
- Monthly Internal and external switching rates for large electricity suppliers in Great Britain (GB) from 2015 to 2018Electricity suppliers internal and external switching rate in Great Britain 2015-2018
- Number of customers switching from larger electricity suppliers to larger electricity suppliers in the United Kingdom (UK), from December 2015 to February 2019Switching energy suppliers from large suppliers to large suppliers UK 2015-2019
- Switching gas supplier
The most important statistics
- In the last 12 months, have you switched your gas supplier?Share of consumers switching gas suppliers in Great Britain 2009-2018
- Number of gas customers switching energy suppliers in Great Britain (GB) from the 1st quarter of 2014 to the 4th quarter of 2018Gas customers switching suppliers in Great Britain (GB) 2014-2018, by quarter
- Thinking about the last time you switched your gas supplier, how did you find out about the deals offered by the supplier you switched to?Information about switching gas suppliers in Great Britain 2018
- Thinking about the last time you switched your gas supplier, how did you switch?Method of switching gas suppliers in Great Britain 2018
- Number of times consumers have switched their gas supplier in their life in Great Britain (GB) in 2018Number of times consumers have switched gas suppliers in Great Britain 2018
- Monthly number of domestic customers switching gas suppliers in Great Britain (GB) from 2015 to 2018Number of domestic gas supplier switches in Great Britain (GB) 2015-2018
- Customer opinions
The most important statistics
- Did you know it was possible to switch to a different gas or electricity supplier?Awareness of switching energy suppliers in Great Britain 2014-2018
- Reasons of consumers for comparing energy suppliers or tariffs in the last 12 months in Great Britain (GB) in 2018Consumer's reasons for comparing suppliers or tariffs in Great Britain 2018
- Which of the following describes what you plan to do in relation to your gas and electricity supplier in the next year?Public opinions on gas and electricity suppliers in United Kingdom (UK) 2018
- How confident do energy customers feel that they are on the best deal for them in Great Britain (GB) in 2018Energy customers confidence in having the best deal in Great Britain (GB) 2018
- Thinking about your gas and electricity supplier, which of the following best describes your current situation?Public opinion on their gas and electricity suppliers in the United Kingdom (UK) 2018
- Thinking about the last time you switched an energy supplier, which of these did you switch?Switching electricity and gas suppliers in Great Britain (GB) in 2018
- Perceived consumer risks when switching energy supplier in 2018Perceived risks when switching energy supplier in Great Britain (GB) 2018
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Further Content: Statistics, Studies, and Topic Pages
Statistics
- Triggers for switching gas suppliers in Great Britain 2015, by age
- Italy: level of customer dissatisfaction with gas supply service 2017, by region
- Italy: opinions on the gas supply service in 2015
- Italy: level of customer dissatisfaction with gas supply service 2008-2017
- Italy: problems within the gas supplier 2015
- Satisfaction with gas supplier in Great Britain, by consumer type 2016
- Customer satisfaction with gas supplier's service in Great Britain 2018
- Consumer trust in fair treatment by their gas supplier in Great Britain 2018
- Customers satisfied with their gas supplier in Great Britain 2011-2017
- Italy: gas price variation for an average consumer Q1 2016-Q1 2018
- Domestic gas market share of customers in Ireland 2016
- Ease of resolving an energy supplier complaint in the United Kingdom (UK) in 2014
- Consumer familiarity with their energy tariff's features in Great Britain 2016-2018
- Natural gas prices for households in the EU-28 2010-2018, semi-annually
- EU-28 - residential end-user gas prices in select cities 2019
- Consumer familiarity with energy tariffs of their supplier in GB 2014 and 2016
- Diesel: monthly fuel price in Wales 2015-2018
Studies
- Energy supply switching in the United Kingdom (UK)
- Fossil fuel consumption in the United Kingdom
- Natural gas production and consumption in the United Kingdom (UK)
- Energy prices worldwide
- Natural gas energy in Italy
- Consumer experience of the energy market in the United Kingdom (UK)
- Energy dependence in Italy
- 2018 Retail Energy Competition Review
- Natural Gas Annual 2017
- Annual report on compliance & performance of the retail energy market 2016-17
- Spark Energy Limited Annual Report 2016
- Electricity Switching - May 2017
- Centrica Consolidated Segmental Statement for the year ended 31 December 2016
- RWE - UK Generation & Supply Consolidated Segmental Statement for the year ended 31 Decemb...
- Natural Gas Annual 2016
Statistics on "Energy supply switching in the United Kingdom (UK) "
- Domestic electricity supply market shares of the Big Six energy companies in Great Britain from the 1st quarter 2010 to 2nd quarter 2018
- Annual number of electricity and gas customers switching energy suppliers in Great Britain (GB) from 2007 to 2017
- Consumers who switched their energy supplier within the last 12 months in Great Britain (GB) from 2014 to 2018
- Consumers motivations for switching energy suppliers in Great Britain (GB) from 2014 to 2018
- Average switching time for domestic customers of energy suppliers in Great Britain (GB) in 2018, by month
- How consumers switched their energy supplier in Great Britain (GB) in 2018
- In the last 12 months, have you switched your electricity supplier?
- Number of electricity customers switching energy suppliers in Great Britain (GB) from 1st quarter 2014 to 3rd quarter 2018
- Thinking about the last time you switched your electricity supplier, how did you find out about the deals offered by the supplier you switched to?
- Thinking about the last time you switched your electricity supplier, how did you switch?
- Number of times consumers have switched their electricity supplier in their life in Great Britain (GB) in 2018
- Monthly number of domestic customers switching electricity suppliers in Great Britain (GB) from 2015 to 2018
- Monthly Internal and external switching rates for large electricity suppliers in Great Britain (GB) from 2015 to 2018
- Number of customers switching from larger electricity suppliers to larger electricity suppliers in the United Kingdom (UK), from December 2015 to February 2019
- Number of customers switching from larger electricity suppliers to small and mid-tier suppliers in the United Kingdom (UK), from December 2015 to February 2019
- In the last 12 months, have you switched your gas supplier?
- Number of gas customers switching energy suppliers in Great Britain (GB) from the 1st quarter of 2014 to the 4th quarter of 2018
- Thinking about the last time you switched your gas supplier, how did you find out about the deals offered by the supplier you switched to?
- Thinking about the last time you switched your gas supplier, how did you switch?
- Number of times consumers have switched their gas supplier in their life in Great Britain (GB) in 2018
- Monthly number of domestic customers switching gas suppliers in Great Britain (GB) from 2015 to 2018
- Did you know it was possible to switch to a different gas or electricity supplier?
- Reasons of consumers for comparing energy suppliers or tariffs in the last 12 months in Great Britain (GB) in 2018
- Which of the following describes what you plan to do in relation to your gas and electricity supplier in the next year?
- How confident do energy customers feel that they are on the best deal for them in Great Britain (GB) in 2018
- Thinking about your gas and electricity supplier, which of the following best describes your current situation?
- Thinking about the last time you switched an energy supplier, which of these did you switch?
- Perceived consumer risks when switching energy supplier in 2018
- Thinking about the last time you switched your gas supplier, what was the main trigger causing you to switch?
- Share of customers dissatisfied* with the service of gas supply in Italy in 2017, by region
- Are you satisfied why the service provided by your gas supplier?*
- Share of customers dissatisfied* with the service of gas supply in Italy from 2008 to 2017
- If you have faced problems or disruptions within your gas supplier, could you list which of the following?*
- Customer satisfaction with their gas supplier in Great Britain (GB), by consumer type in 2016
- Customer satisfaction with their gas supplier's service in Great Britain (GB) in 2018
- Level of trust consumers show in their gas suppliers to treat them fairly in their dealings with them in Great Britain (GB) in 2018
- Share of customers which are satisfied or very satisfied with their gas suppliers' service in Great Britain (GB) from 2010 to 2016 (share in percentage)*
- Gas price variation for an average consumer in Italy from Q1 2016 to Q1 2018
- Market share of the number of customers for domestic gas suppliers in Ireland in 2016
- How easy is it to resolve a complaint?*
- How familiar are consumers with their own energy tariff's features in Great Britain (GB) in 2016 to 2018
- Natural gas prices for households in the European Union (28 countries) from 2010 to 2018, semi-annually (in euro cents per kilowatt-hour)
- Residential end-user gas prices in selected European cities as of January 2019 (in euro cents per kilowatt hour)
- How familiar are consumers with the range of tariffs available from their own supplier in Great Britain (GB) in 2014 and 2016
- Price of diesel fuel in Wales between January 2015 and November 2018 (in pence per liter)
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