Changing electricity supplier tariffs and payment methods in Great Britain 2015

This statistic shows how consumers found out about the electricity supplier tariff or payment methods they changed to in Great Britain, from 2012 to 2015. 24 percent of consumers used an online price comparison service in 2015, compared with 28 percent in 2014.

How did you find out about the tariff or payment method you changed to?

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Sources

In cooperation with
Ipsos
Release date

September 2015

Region

United Kingdom (Great Britain)

Survey time period

2015

Number of respondents

188 respondents

Age group

15 years and older

Method of interview

Computer-assisted personal interviews (CAPI)

Supplementary notes

Base of the survey included all those who changed their tariff or payment method in 2015.

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Statistics on "Energy market and customer engagement in the UK"

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