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Views on saving money after switching gas supplier in Great Britain 2010-2015

This statistic shows how consumers evaluated switching gas supplier in Great Britain from 2010 to 2015, based on whether they thought they were saving money, compared to their old supplier. Aside from falling in 2011, the share of consumers who though they were not saving money rose, from 14 percent in 2010 to 19 percent in 2013. The share of consumers who felt they were paying less after switching fluctuated, rising to 72 percent in 2012 before dropping again slightly in 2013.

To the best of your knowledge, do you feel that you are now paying less than you would have if you had not switched gas supplier?

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Release date

September 2015


United Kingdom (Great Britain)

Survey time period

2010 to 2015

Number of respondents


Age group

15 years and older

Method of interview

Computer-assisted personal interviews (CAPI)

Supplementary notes

* Base of the survey included all those who switched their gas supplier to save money.
n=461 (2010), 432 (2011), 336 (2012), 328(2013), 350(2014).

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Statistics on "Energy market and customer engagement in the UK"

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