Receiving energy consumption forecasts in Great Britain 2012-2017

This statistic shows the share of consumers in Great Britain who received information from their energy supplier about the forecast cost of their energy consumption from 2012 to 2017. 58 percent of consumers have not received a forecast of the cost of their energy consumption in the coming year in 2017.

Prior to this interview, have you seen a Personal Projection (of the estimated annual cost of a tariff, based on your expected energy use)?

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Sources

Release date

October 2018

Region

United Kingdom (Great Britain)

Survey time period

2012 to 2017

Number of respondents

5956*

Age group

15 years and older

Method of interview

Computer-assisted personal interviews (CAPI)

Supplementary notes

*Base of the survey included all those with mains gas and/or electricity who are responsible for bills.

Prior to 2016 the question asked had been "In the last year, have you received information from your supplier about: The forecast cost of your energy consumption over the coming year"

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Statistics on "Energy market and customer engagement in the UK"

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