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Main reasons for changing energy supplier tariff in Great Britain 2012/2013

Thinking about the last time you changed your tariff or payment method (without switching supplier) what was the main trigger causing you to change it?

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Sources

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Release date

June 2013

Region

United Kingdom (Great Britain)

Survey time period

March 1 to March 14 2013

Number of respondents

219*

Age group

15 years and older

Method of interview

Computer-assisted personal interviews (CAPI)

Supplementary notes

Base of the survey included all who changed tariff/payment method in 2012/13.
* n=174 (2012).

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Statistics on "Energy market and customer engagement in the UK"

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