Facebook: response time of brands worldwide as of April 2014

Average response rate of brands when replying to questions posted by users on their Facebook page as of April 2014 (in hours)

by Statista Research Department, last edited May 14, 2014
Facebook: response time of brands worldwide as of April 2014 This statistic illustrates the average response time of brands when replying to questions posted on their Facebook pages as of April 2014. The posts analyzed revealed that 18.5 percent received a reply less than two hours after the post was made.
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Average response rate of brands when replying to questions posted by users on their Facebook page as of April 2014 (in hours)

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