Factors preventing purchases on mobile devices in the U.S. 2016

This statistic presents the reasons for consumers in the United States not to use their mobile device for shopping as of August 2016. During the survey period, it was found that 35.2 percent of respondents did not use their mobile phone for shopping due to security concerns.

Reasons for consumers in the United States to not use their mobile device for shopping as of August 2016, by device

Mobile phoneTablet
More comfortable purchasing on a desktop or laptop44.3%44.8%
Website difficult to navigate on mobile phone or tablet36.7%25.7%
Hard to type information on mobile phone or tablet35.9%22.9%
Security concerns35.2%29.5%
Don't want the app27.4%27.9%
Too many steps to complete purchase16.4%13.1%
Company does not have an app8.7%8.1%
App download interrupts what I am doing8.2%7.9%
Loading statistic...
You need to log in to download this statistic
Register for free
Already a member?
Log in
Show detailed source information?
Register for free
Already a member?
Log in
Sources

Release date

October 2016

Region

United States

Survey time period

August 2016

Number of respondents

1,765 respondents

Age group

18 to 64 years

Statista Accounts: Access All Statistics. Starting from $708 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.

Premium Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references

$59 / Month *

Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract.
   Prices do not include sales tax.

Statistics on "Reverse logistics"

Statista Accounts: Access All Statistics. Starting from $708 / Year
Learn more about how Statista can support your business.