Consumer complaints about in-store holiday shopping in Europe 2018

Share of consumer complaints about in-store holiday shopping experience in the United Kingdom (UK), France and Germany in 2018

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Release date

September 2019

Region

France, Germany, United Kingdom

Survey time period

2018

Number of respondents

1,500*

Supplementary notes

* 500 consumers each from France, Germany and the United Kingdom.
The original question was: "What are consumers’ biggest pain points when it comes to the in-store holiday shopping experience?"

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