
Customer Experience Index in Poland 2020, by clothes and footwear brand
The Your Customer Experience Index is intended to differentiate more easily between companies achieving similar results and to indicate real quality leaders on a scale from 0 to 1000. Companies in the analyzed industries in Poland achieved results in the area of 600-800 points. In 2020, the leader of experience quality was Zalando, followed by Answear.com and Allegro.