Customer satisfaction in the United Kingdom 2021-2022, by contact channel

Average satisfaction for customer experiences in the United Kingdom (UK) in 2021 and 2022, by contact channel

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Release date

January 2022

Region

United Kingdom

Survey time period

January 2021 and January 2022

Number of respondents

over 10,000

Age group

18 years and older

Method of interview

Online survey

Supplementary notes

Index scores are expressed as a number out of 100.

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Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interest

Starter Account

For single users
$199 USD
per month, billed annually 1
  • Free Statistics
  • Premium Statistics
  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams up to 5 people
$959 USD
per month, billed annually 1
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1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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