Communication methods used by retailers in the U.S. 2023

Published by
Julia Faria,
Nov 1, 2023
During a 2023 survey, 33 percent of responding adult consumers from the United States said they had taken notice of offers retailers posted on social media. The most mentioned form of communication in this context were branded emails, noticed by 35 percent of respondents.

Forms of brand communication used by retailers noticed by consumers in the United States as of February 2023

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Release date

June 2023

Region

United States

Survey time period

January 17 to February 1, 2023

Number of respondents

1,507 respondents

Age group

18 years and older

Method of interview

Online survey

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