E-commerce sales via website in the United Kingdom (UK) 2014-2018, by B2B and B2C

This statistic displays the value of business-to-business (B2B, including-business-to-government or B2G) and business-to-consumer (B2C) e-commerce sales via website in the United Kingdom from 2014 to 2018. In 2018, sales to private customers (B2C) amounted to 199.7 billion British pounds. This is an increase of over 70 billion British pounds since 2017. For this statistic only sales made by companies with ten or more employees were counted.
Companies with less employees accounted for 14.6 Billion pounds in B2C website sales in 2017. The data is available as a breakdown of sales by company size. This additional data shows that most of the sales in B2C are generated by companies with over 1,000 employees. When looking at B2B and B2G sales companies with 250 to 999 employees generate the most sales but companies with 1,000 employees generate almost as much value.
Electronic Data Interchange (EDI) sales are not included in the data presented. A comparison between website sales and EDI sales can be found here.

B2B and B2C e-commerce sales over a website in the United Kingdom (UK) from 2014 to 2018

Sales to private customers (B2C)Sales to businesses or public authorities (B2B)
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Release date

November 2019


United Kingdom

Survey time period

2014 to 2018

Special properties

enterprises with 10 or more employees

Supplementary notes

The source made the following note: "For 2018 there was a change in the data collection method from a paper questionnaire, to an online electronic questionnaire. This change had an impact on the results for businesses with 0 to 9 employees, causing a discontinuity in this sizeband's results. This also impacted on estimates relating to all businesses."

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Statistics on "E-commerce in the United Kingdom (UK)"

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