Multichannel capabilities of retailers in the UK 2018

Multichannel capabilities of retail chains in the United Kingdom (UK) as of October 2018

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Release date

January 2018


United Kingdom

Survey time period

October 2018

Number of respondents

289 respondents

Age group

16 years and older

Special properties

Retail chains

Method of interview

Online interview

Supplementary notes

* The source adds the following information: "Retailers selected for the study include only those with 10 or more physical store locations.
Included retailers each have a web-presence, be it merely a website, or an ecommerce platform for purchase.
Not all retailers in the study had online order-taking capabilities."

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