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Last mile delivery options used by online consumers in the UK 2018
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Last mile delivery options used by online consumers in the UK 2018
Last mile operations: delivery options utilized by online consumers in the United Kingdom (UK) in 2018
by Tugba Sabanoglu,
last edited
Jul 25, 2019
This statistic illustrates the delivery options consumers in the United Kingdom (UK) had used as of 2018 when they shopped online for products. Home delivery was still the most utilized last-mile delivery option for the majority of consumers, with 85 percent of them stating they had their online purchases delivered to their home. Collect-in-store was another popular delivery option with 62 percent of consumers having used this service. Delivery to a locker was the least opted for option used by only 13 percent of consumers in the UK as of 2018.
Last mile operations: delivery options utilized by online consumers in the United Kingdom (UK) in 2018
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by Tugba Sabanoglu,
last edited
Jul 25, 2019
This statistic illustrates the delivery options consumers in the United Kingdom (UK) had used as of 2018 when they shopped online for products. Home delivery was still the most utilized last-mile delivery option for the majority of consumers, with 85 percent of them stating they had their online purchases delivered to their home. Collect-in-store was another popular delivery option with 62 percent of consumers having used this service. Delivery to a locker was the least opted for option used by only 13 percent of consumers in the UK as of 2018.
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- Show publisher information
- Release date
- December 2018
- Region
- United Kingdom
- Survey time period
- July 2018
- Number of respondents
- 528 respondents
- Age group
- 18 years and older
- Special properties
- Base: made an online purchase in the last six months.
- Method of interview
- Online survey
Source
- Show sources information
- Show publisher information
- Release date
- December 2018
More information
- Region
- United Kingdom
- Survey time period
- July 2018
- Number of respondents
- 528 respondents
- Age group
- 18 years and older
- Special properties
- Base: made an online purchase in the last six months.
- Method of interview
- Online survey
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Statistics on "Multichannel retail in the United Kingdom (UK)"
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- Value of internet retail sales monthly in the United Kingdom (UK) from January 2016 to February 2019 (in million GBP)Internet retail: monthly sales value in the United Kingdom (UK) 2016-2019
- Internet retail sales as a percentage of total retail sales in the United Kingdom (UK) from January 2016 to May 2019*Internet share of retail sales monthly in the United Kingdom (UK) 2016-2019
- Internet sales as a proportion of all retailing: textiles, clothing, and footwear in the United Kingdom (UK) from January 2016 to June 2019*Online share of textile & apparel retail sales in the United Kingdom (UK) 2016-2019
- Internet sales as a proportion of all retailing in household goods stores in the United Kingdom (UK) from January 2016 to June 2019*Percentage of internet sales in household goods stores in the UK 2016-2019
- Internet sales as a proportion of all retailing in non-specialized stores in the UK from January 2016 to February 2019Percentage of internet sales in non-specialized stores in the UK 2016-2019
- Mobile share of retail transactions (excluding apps) in the United Kingdom (UK) from 1st quarter 2017 to 2nd quarter 2018* Mobile share of retail transactions in the UK Q1 2017- Q2 2018
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- Distribution of click and collect locations multichannel retailers offer in the United Kingdom (UK) in 2018Click and collect: locations offered by retailers in the UK 2018
- Share of retailers who offer stock visibility in the United Kingdom (UK) as of November 2018, by retail strategyStock visibility offered by retailers in the UK 2018, by retail strategy
- Availability of in-store return of items bought online in the United Kingdom (UK) in 2018, by retail strategyBuy online return in store: availability across retail channels in the UK 2018
- Omnichannel aspects retailers are prioritizing in the United Kingdom (UK) in 2018Omnichannel priorities: share of areas retailers are prioritizing in the UK 2018
- Omnichannel customer experience score of leading fashion retailers in the United Kingdom (UK) in 2018*Omnichannel customer experience: leading fashion retailers in the UK 2018
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- Like-for-like online sales growth at selected fashion retailers in Great Britain from July 2017 to July 2018Like-for-like sales growth at online fashion stores 2017-2018, by retailer
- Share of click and collect orders in selected multichannel retailers' online sales in the United Kingdom (UK) in 2018Share of click and collect orders in online sales in the UK 2018, by retailer
- Share of e-retailers utilizing online marketplaces in the United Kingdom (UK) from 2017 to 2018Share of retailers utilizing online marketplaces in the UK 2017-2018
- Percentage of Argos multichannel sales in the United Kingdom (UK) from fiscal year 2011 to 2016*Argos multichannel sales share in the United Kingdom (UK) 2011-2016
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- Last mile operations: delivery options utilized by online consumers in the United Kingdom (UK) in 2018Last mile delivery options used by online consumers in the UK 2018
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- E-commerce sales in the United Kingdom (UK) from 2014 to 2017 (in billion GBP)
- Value of internet retail sales monthly in the United Kingdom (UK) from January 2016 to February 2019 (in million GBP)
- Internet retail sales as a percentage of total retail sales in the United Kingdom (UK) from January 2016 to May 2019*
- Internet sales as a proportion of all retailing: textiles, clothing, and footwear in the United Kingdom (UK) from January 2016 to June 2019*
- Internet sales as a proportion of all retailing in household goods stores in the United Kingdom (UK) from January 2016 to June 2019*
- Internet sales as a proportion of all retailing in non-specialized stores in the UK from January 2016 to February 2019
- Mobile share of retail transactions (excluding apps) in the United Kingdom (UK) from 1st quarter 2017 to 2nd quarter 2018*
- Growth rate of online and offline retail shopping locations in the United Kingdom (UK) from 2013 to 2023
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- Percentage change in total and online like-for-like sales of selected fashion retailers in the United Kingdom (UK) in the financial year 2017/18
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- Rate of click and collect adoption in the United Kingdom (UK) as of November 2018, by retailer store count*
- Distribution of click and collect locations multichannel retailers offer in the United Kingdom (UK) in 2018
- Share of retailers who offer stock visibility in the United Kingdom (UK) as of November 2018, by retail strategy
- Availability of in-store return of items bought online in the United Kingdom (UK) in 2018, by retail strategy
- Omnichannel aspects retailers are prioritizing in the United Kingdom (UK) in 2018
- Omnichannel customer experience score of leading fashion retailers in the United Kingdom (UK) in 2018*
- Mobile page load speed of retailers as rated by Google in the United Kingdom (UK) from 2017 to 2018
- Fashion retailers' level of customer service responsiveness online in the United Kingdom (UK) from 2016 to 2019*, by channel
- Highest ranking multichannel retailers in the United Kingdom (UK) in 2019*
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- Leading 20 fashion websites* in the United Kingdom (UK) as of December 2018, by share of voice**
- Like-for-like online sales growth at selected fashion retailers in Great Britain from July 2017 to July 2018
- Share of click and collect orders in selected multichannel retailers' online sales in the United Kingdom (UK) in 2018
- Share of e-retailers utilizing online marketplaces in the United Kingdom (UK) from 2017 to 2018
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- Retail channel use among consumers in the United Kingdom (UK) as of June 2018, by age
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- Frequency of cross-channel purchasing methods in the United Kingdom (UK) in 2017
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- Distribution of online shoppers in Chile in 2017, by gender
- Turnover of the delivery food retail market in the Netherlands in 2018, by branch (in million euros)*
- Total revenue of the delivery food service market in the Netherlands from 2016 to 2019 (in million euros)
- Share of internet users buying online goods or services over the past year in Luxembourg in 2015, by age group
- Share of online retailers using text messaging to alert clients during order fulfilment in the United Kingdom (UK) from 2008 to 2015
- Revenue of fluid power equipment manufacture (NACE Rev. 2 C2812) in Germany from 2009 to 2020 (in million U.S. dollars)
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