This statistic illustrates the outcome of the survey question: "Do you use a robot or system for automated answers for online customer support?". During the surveyed period in 2016, roughly 12 percent of the responding organizations indicated they are considering to use a robot or system for automated responses.
Do you use a robot or system for automated answers for online customer support?*
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Statistics on "Messaging apps in the Benelux region"
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Marketingfacts.nl. (January 26, 2017). Do you use a robot or system for automated answers for online customer support?* [Graph]. In Statista. Retrieved January 19, 2020, from https://www.statista.com/statistics/688920/using-automated-systems-for-webcare-in-the-netherlands/
Marketingfacts.nl. "Do you use a robot or system for automated answers for online customer support?*." Chart. January 26, 2017. Statista. Accessed January 19, 2020. https://www.statista.com/statistics/688920/using-automated-systems-for-webcare-in-the-netherlands/
Marketingfacts.nl. (2017). Do you use a robot or system for automated answers for online customer support?*. Statista. Statista Inc.. Accessed: January 19, 2020. https://www.statista.com/statistics/688920/using-automated-systems-for-webcare-in-the-netherlands/
Marketingfacts.nl. "Do You Use a Robot or System for Automated Answers for Online Customer Support?*." Statista, Statista Inc., 26 Jan 2017, https://www.statista.com/statistics/688920/using-automated-systems-for-webcare-in-the-netherlands/
Marketingfacts.nl, Do you use a robot or system for automated answers for online customer support?* Statista, https://www.statista.com/statistics/688920/using-automated-systems-for-webcare-in-the-netherlands/ (last visited January 19, 2020)
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