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Using automated systems for online customer support in the Netherlands 2016

Do you use a robot or system for automated answers for online customer support?*

by Raynor de Best, last edited Oct 16, 2018
Using automated systems for online customer support in the Netherlands 2016 This statistic illustrates the outcome of the survey question: "Do you use a robot or system for automated answers for online customer support?". During the surveyed period in 2016, roughly 12 percent of the responding organizations indicated they are considering to use a robot or system for automated responses.
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Do you use a robot or system for automated answers for online customer support?*

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Share of respondents
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by Raynor de Best, last edited Oct 16, 2018
This statistic illustrates the outcome of the survey question: "Do you use a robot or system for automated answers for online customer support?". During the surveyed period in 2016, roughly 12 percent of the responding organizations indicated they are considering to use a robot or system for automated responses.
Show more
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