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Public opinion on the use of virtual assistants/chat bots in the Netherlands 2017

What is your opinion about chatting with a virtual assistant?

by Raynor de Best, last edited Feb 26, 2019
Public opinion on the use of virtual assistants/chat bots in the Netherlands 2017 This statistic shows the answers to a survey question on the public opinion on the use of virtual assistants/chat bots as a way of customer support in the Netherlands in 2017. According to the survey, most people in the Netherlands indicate they are fine with this in case of simple questions, but they prefer an actual person should questions become more difficult.
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What is your opinion about chatting with a virtual assistant?

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Statistics on "Messaging apps in the Benelux region"
  • Market overview
  • Belgium and Luxembourg
  • Netherlands
  • Chatbots and customer support
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