Global SaaS penetration rate 2015-2020, by application

The statistic shows the penetration rate of public cloud software services (software as a service or SaaS) among applications worldwide, by type, in 2015 and 2020. In 2020, 71 percent of human capital management (HCM) applications were projected to be delivered via software as a service.

Rate of public cloud application services/software as a service (SaaS) penetration worldwide in 2015 and 2020, by application type

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Release date

November 2017



Survey time period


Supplementary notes

* Forecast

** The penetration rate describes how much of the market is delivered via software as a service.

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Statistics on "Software as a Service (SaaS)"

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