The graph presents information on the leading channels preferred by consumers to communicate with brands in the United States as of June 2018. It was found during the survey that the majority of responding consumers indicated e-mail as their top choice for brand communication.
Consumer preferred channels to communicate with brands in the U.S. 2018
Leading channels preferred by consumers to communicate with brands in the United States as of June 2018
Basic Account
Get to know the platform
You only have access to basic statistics.
This statistic is not included in your account!
Premium Account
Your perfect start with Statista
- Instant access to 1m statistics
- Download in XLS, PDF & PNG format
- Detailed references
$59 / Month *
Corporate Account
Full access
Corporate solution including all features.
* All products require an annual contract.
Prices do not include sales tax.
Prices do not include sales tax.
Further Content: You might find this interesting as well
Statistics
- U.S. consumers: change of paperless discount use 2015, by generation
- Influence of coupons on shoppers in the U.S. 2015
- Change of coupon use among U.S. consumers 2015
- U.S. consumers: change of coupon use 2015, by generation
- Change of mailed paper coupon use among U.S. consumers 2015
- U.S. consumers: change of mailed paper coupon use 2015, by generation
- Change of newspaper coupon use among U.S. consumers 2015
- U.S. consumers: change of newspaper coupon use 2015, by generation
- Change of paperless discount use among U.S. consumers 2015
- Consumer awareness of and attitude towards GDPR legislation in the UK 2017
- Coupon usage of affluent shoppers in the U.S. 2015
- Connecting with brands via text messages worldwide 2014
- Canada: media used to discover new products 2013
- Preferred channel for receiving loyalty-related communications in the U.S. 2016
- Sponsorship importance to companies in Finland 2015-2017
- Share of respondents with data challenges in the Netherlands 2016, by data problem
- Online channels used to read reviews about consumer electronics the Netherlands 2017
- How vehicle buyers engaged with vehicle dealers in the U.S. in 2012
- B2B marketing: leading customer marketing acitivities worldwide 2014
- Canada: preferred delivery method of online flyers 2014, by device
The Marketing Desks. (February 26, 2019). Leading channels preferred by consumers to communicate with brands in the United States as of June 2018 [Graph]. In Statista. Retrieved December 09, 2019, from https://www.statista.com/statistics/984615/consumer-brand-communications-channels/
The Marketing Desks. "Leading channels preferred by consumers to communicate with brands in the United States as of June 2018." Chart. February 26, 2019. Statista. Accessed December 09, 2019. https://www.statista.com/statistics/984615/consumer-brand-communications-channels/
The Marketing Desks. (2019). Leading channels preferred by consumers to communicate with brands in the United States as of June 2018. Statista. Statista Inc.. Accessed: December 09, 2019. https://www.statista.com/statistics/984615/consumer-brand-communications-channels/
The Marketing Desks. "Leading Channels Preferred by Consumers to Communicate with Brands in The United States as of June 2018." Statista, Statista Inc., 26 Feb 2019, https://www.statista.com/statistics/984615/consumer-brand-communications-channels/
The Marketing Desks, Leading channels preferred by consumers to communicate with brands in the United States as of June 2018 Statista, https://www.statista.com/statistics/984615/consumer-brand-communications-channels/ (last visited December 09, 2019)