In the United Kingdom, click and collect delivery option for online purchases was a relatively unknown innovation among consumers. In a survey carried out among UK consumers, nearly half of respondents said they did not know about this delivery option. Only 33 percent of consumers said they knew about and used this in the past three months.
Share of click and collect adoption and awareness among consumers in the United Kingdom (UK) in 2018*
Characteristic
Share of respondents
-
-
-
-
-
-
-
-
-
-
Exclusive Premium Statistic
To access all Premium Statistics, you need a paid Statista Account
* This question was phrased by the source as follows: "Thinking about some postal, delivery and e-commerce services, which of the following have you ever done?"
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Ofcom. (August 2, 2018). Share of click and collect adoption and awareness among consumers in the United Kingdom (UK) in 2018* [Graph]. In Statista. Retrieved July 27, 2024, from https://www.statista.com/statistics/1025332/click-and-collect-awareness-and-usage-united-kingdom-uk/
Ofcom. "Share of click and collect adoption and awareness among consumers in the United Kingdom (UK) in 2018*." Chart. August 2, 2018. Statista. Accessed July 27, 2024. https://www.statista.com/statistics/1025332/click-and-collect-awareness-and-usage-united-kingdom-uk/
Ofcom. (2018). Share of click and collect adoption and awareness among consumers in the United Kingdom (UK) in 2018*. Statista. Statista Inc.. Accessed: July 27, 2024. https://www.statista.com/statistics/1025332/click-and-collect-awareness-and-usage-united-kingdom-uk/
Ofcom. "Share of Click and Collect Adoption and Awareness among Consumers in The United Kingdom (Uk) in 2018*." Statista, Statista Inc., 2 Aug 2018, https://www.statista.com/statistics/1025332/click-and-collect-awareness-and-usage-united-kingdom-uk/
Ofcom, Share of click and collect adoption and awareness among consumers in the United Kingdom (UK) in 2018* Statista, https://www.statista.com/statistics/1025332/click-and-collect-awareness-and-usage-united-kingdom-uk/ (last visited July 27, 2024)
Share of click and collect adoption and awareness among consumers in the United Kingdom (UK) in 2018* [Graph], Ofcom, August 2, 2018. [Online]. Available: https://www.statista.com/statistics/1025332/click-and-collect-awareness-and-usage-united-kingdom-uk/
