Preference for contactless pickup during holiday season vs. last year US 2020

Published by
D. Tighe,
Nov 27, 2020
Due to the coronavirus outbreak, around half of American shoppers surveyed in August 2020 said they were planning to use curbside/contactless pickup during holiday season shopping in 2020 more than they did the year before.

For further information about the coronavirus (COVID-19) pandemic, please visit our dedicated Facts and Figures page.

Share of consumers who plan to use curbside/contactless pickup during holiday shopping in the United States in 2020

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Release date

September 2020

Region

United States

Survey time period

August 14 to 18, 2020

Number of respondents

1,000 respondents

Special properties

U.S. shoppers who plan to shop between September and Cyber Monday

Method of interview

Online survey

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Coronavirus (COVID-19): impact on holiday shopping in the U.S.U.S. Christmas season shoppingHoliday season e-commerce in the United StatesCoronavirus (COVID-19): impact on the retail landscape in the U.S.Coronavirus: impact on the retail industry worldwide
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