This statistic displays the results of a survey about online consumers' expectations on return timeframes in the United Kingdom (UK) in 2018. Responses to the survey suggested that more than half of online consumers expected a 14-day return timeframe. 28 percent of online shoppers expected to be able to return their orders within 28 days. Only 3 percent of surveyed consumers expressed an expectation of a two-month return period.
Online shopper expectations on return timeframes in the United Kingdom (UK) in 2018
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Royal Mail. (January 1, 2019). Online shopper expectations on return timeframes in the United Kingdom (UK) in 2018 [Graph]. In Statista. Retrieved May 25, 2022, from https://www.statista.com/statistics/991401/online-consumers-return-timeframes-uk/
Royal Mail. "Online shopper expectations on return timeframes in the United Kingdom (UK) in 2018." Chart. January 1, 2019. Statista. Accessed May 25, 2022. https://www.statista.com/statistics/991401/online-consumers-return-timeframes-uk/
Royal Mail. (2019). Online shopper expectations on return timeframes in the United Kingdom (UK) in 2018. Statista. Statista Inc.. Accessed: May 25, 2022. https://www.statista.com/statistics/991401/online-consumers-return-timeframes-uk/
Royal Mail. "Online Shopper Expectations on Return Timeframes in The United Kingdom (Uk) in 2018." Statista, Statista Inc., 1 Jan 2019, https://www.statista.com/statistics/991401/online-consumers-return-timeframes-uk/
Royal Mail, Online shopper expectations on return timeframes in the United Kingdom (UK) in 2018 Statista, https://www.statista.com/statistics/991401/online-consumers-return-timeframes-uk/ (last visited May 25, 2022)