This statistic displays the results of a survey about online consumers' expectations on return timeframes in the United Kingdom (UK) in 2018. Responses to the survey suggested that more than half of online consumers expected a 14-day return timeframe. 28 percent of online shoppers expected to be able to return their orders within 28 days. Only 3 percent of surveyed consumers expressed an expectation of a two-month return period.
Online shopper expectations on return timeframes in the United Kingdom (UK) in 2018
Basic Account
Get to know the platform
You only have access to basic statistics.
This statistic is not included in your account.
Single Account
The ideal entry-level account for individual users
- Instant access to 1m statistics
- Download in XLS, PDF & PNG format
- Detailed references
$59 $39 / Month *
in the first 12 months
Corporate Account
Full access
Corporate solution including all features.
* Prices do not include sales tax.
Further Content: You might find this interesting as well
Statistics
- Most returned goods by consumers in the United States 2018
- Free returns: U.S. consumers' likeliness to shop more online 2016
- Retailer adoption rate of try-before-you-buy in the U.S.& U.K. 2019
- Return policy characteristics preventing U.S. customers from making purchases 2016
- Retailer adoption rate of try-before-you-buy in the U.S. and U.K. 2018
- Online returns: U.S. consumers' likeliness to shop more online 2016
- Most convenient return policy characteristics for online purchases in the U.S. 2020
- Shopping behavior of online shoppers based on return policy worldwide 2016
- Most returned goods by online shoppers 2016
- Extra purchases and returns consumers will make with ‘try-before-you-buy’ U.S. 2018
- Most common goods bracketed by U.S. shoppers 2016
- In-store returns: U.S. consumers' likeliness to shop more online 2016
- Leading channels for online shopping in the United Kingdom (UK) in 2015
- Consumers who buy multiple items with intentions of returning them U.S.& U.K. 2018
- Reasons that consumers in the U.S. would buy again from a retailer 2017
- Germany: purchase decision factors 2015
- Croatia: webrooming penetration 2015, by product category
- Opinion of consumers in the U.S. on Michael Kors 2015
- Share of U.S. shoppers who bracket by gender 2016
- Reasons to return online orders in Denmark 2020
Royal Mail. (January 1, 2019). Online shopper expectations on return timeframes in the United Kingdom (UK) in 2018 [Graph]. In Statista. Retrieved March 05, 2021, from https://www.statista.com/statistics/991401/online-consumers-return-timeframes-uk/
Royal Mail. "Online shopper expectations on return timeframes in the United Kingdom (UK) in 2018." Chart. January 1, 2019. Statista. Accessed March 05, 2021. https://www.statista.com/statistics/991401/online-consumers-return-timeframes-uk/
Royal Mail. (2019). Online shopper expectations on return timeframes in the United Kingdom (UK) in 2018. Statista. Statista Inc.. Accessed: March 05, 2021. https://www.statista.com/statistics/991401/online-consumers-return-timeframes-uk/
Royal Mail. "Online Shopper Expectations on Return Timeframes in The United Kingdom (Uk) in 2018." Statista, Statista Inc., 1 Jan 2019, https://www.statista.com/statistics/991401/online-consumers-return-timeframes-uk/
Royal Mail, Online shopper expectations on return timeframes in the United Kingdom (UK) in 2018 Statista, https://www.statista.com/statistics/991401/online-consumers-return-timeframes-uk/ (last visited March 05, 2021)