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Online returns: consumer expectations on return timeframes UK 2018
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Online returns: consumer expectations on return timeframes UK 2018
Online shopper expectations on return timeframes in the United Kingdom (UK) in 2018
by Tugba Sabanoglu,
last edited
Jul 25, 2019
This statistic displays the results of a survey about online consumers' expectations on return timeframes in the United Kingdom (UK) in 2018. Responses to the survey suggested that more than half of online consumers expected a 14-day return timeframe. 28 percent of online shoppers expected to be able to return their orders within 28 days. Only 3 percent of surveyed consumers expressed an expectation of a two-month return period.
Online shopper expectations on return timeframes in the United Kingdom (UK) in 2018
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by Tugba Sabanoglu,
last edited
Jul 25, 2019
This statistic displays the results of a survey about online consumers' expectations on return timeframes in the United Kingdom (UK) in 2018. Responses to the survey suggested that more than half of online consumers expected a 14-day return timeframe. 28 percent of online shoppers expected to be able to return their orders within 28 days. Only 3 percent of surveyed consumers expressed an expectation of a two-month return period.
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- Release date
- January 2019
- Region
- United Kingdom
- Survey time period
- April 27, 2018 to May 6, 2018
- Number of respondents
- 1,503 respondents
- Special properties
- Bought and returned an item online in the UK
- Method of interview
- Online survey
Source
- Show sources information
- As a Premium user you get access to the detailed source references and background information about this statistic.
- Show publisher information
- Release date
- January 2019
More information
- Region
- United Kingdom
- Survey time period
- April 27, 2018 to May 6, 2018
- Number of respondents
- 1,503 respondents
- Special properties
- Bought and returned an item online in the UK
- Method of interview
- Online survey
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Statistics on "Online shopping in the United Kingdom (UK)"
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Statistics on "Online shopping in the United Kingdom (UK)"
- Europe: retail e-commerce revenue forecast from 2017 to 2023 (in billion U.S. dollars)
- E-commerce revenue forecast in Europe from 2017 to 2023, by segment (in billion U.S. dollars)
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- Penetration of online shopping in Great Britain (GB) from 1st quarter of 2015 to 1st quarter of 2019, by device ownership
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- Share of individuals using the internet to find information about goods and services in Great Britain from 2007 to 2018
- Leading online commerce activities in the prior thirty days in the United Kingdom (UK) in January 2018, by category
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- Digital shoppers: consumer reasons for using mobiles in the United Kingdom (UK) in 2018
- Mobile shoppers: preferred businesses for purchases in the United Kingdom (UK) in 2018
- Consumer frequency of shopping online and in-store for fashion and footwear items in the United Kingdom (UK) in 2018
- Consumer reasons for shopping for footwear online in the United Kingdom (UK) in 2018
- Gardening shoppers: what are they buying online and in-store in the United Kingdom (UK) in 2018?
- Preferred online shopping platform for apparel products among consumers in the United Kingdom (UK) as of 2019*
- Retail items consumers would order online using 'try before you buy' services in the United Kingdom (UK) in 2018, by gender
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- Cart abandonment: online fashion shoppers' reasons for abandoning their cart in the United Kingdom (UK) in 2018
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- Share of e-commerce home delivery volume in the United Kingdom (UK) from 2013 to 2017, by delivery type
- Availability of in-store return of items bought online in the United Kingdom (UK) in 2018, by retail strategy
- Last mile operations: delivery options utilized by online consumers in the United Kingdom (UK) in 2018
- Online shopper expectations on return timeframes in the United Kingdom (UK) in 2018
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- Share of delivery concerns that prevent consumers from shopping online in the United Kingdom (UK) in 2018
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- Costs of return deliveries in the U.S. compared with the world in 2015 (in billion U.S. dollars)
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