Valentina Dencheva
Researcher
Detailed statistics
Top change areas in the CX personalization approach 2023-2024
Detailed statistics
Content marketing revenue worldwide 2018-2026
Detailed statistics
Digital areas most impacted by personalization worldwide 2022-23
CX personalization & optimization revenue worldwide 2020-2026
Customer experience personalization and optimization software and services revenue worldwide from 2020 to 2026 (in billion U.S. dollars)
Top areas global marketers are willing to expand upon in the next year as of 2023
Leading business areas in which marketers are willing to expand in the following year worldwide as of March 2023
Personalization data companies use for customer profiling 2023
Leading types of data personalization companies use for customer profiling as of 2023
Leading areas in which marketers used AI worldwide as of 2023
Leading areas in which marketers used artificial intelligence (AI) worldwide as of March 2023
Top change areas in the CX personalization approach 2023-2024
Leading areas of change in the approach of customer experience (CX) personalization in 2023 and 2024
Digital areas most impacted by personalization worldwide 2022-23
Leading digital experience areas most impacted by personalization according to marketers worldwide in 2022 and 2023
Top ways for using AI-assisted writing for marketing worldwide 2023
Leading ways in which marketers worldwide use artificial intelligence (AI) assisted writing as of March 2023
Marketers with access to data required to improve personalization worldwide 2022
Share of marketers with access to data required to improve marketing personalization worldwide as of December 2022
Top benefits of a successful personalization strategy worldwide 2022-2023
Leading benefits of a successful personalization strategy according to marketers worldwide in 2022 and 2023
Top challenges to executing a successful personalization strategy worldwide 2022-2023
Leading challenges to executing a successful personalization strategy according to marketers worldwide in 2022 and 2023
Data-related challenges companies face in providing a personalized experience 2023
Leading data-related challenges companies face in providing a personalized experience as of 2023
Top drawbacks of the digital marketing technologies used worldwide as of 2023
Leading disadvantages of the technologies used to execute digital marketing strategies according to marketers worldwide as of March 2023
Success rate of personalization strategies used by marketers worldwide 2022
Success rates of personalization strategies according to marketers worldwide as of December 2022
Leading use cases for AI and automation according to marketers worldwide 2023
The most effective use cases of artificial intelligence (AI) and marketing automation according to marketers worldwide as of March 2023
How brands fail to engage according to customers worldwide 2023, by age group
Ways in which brands fail at engaging with their target market according to consumers from selected countries worldwide as of May 2023, by age group
Top challenges companies face when personalizing customer experience 2023
Leading challenges for companies in delivering effective personalization to their customers in 2023
Consumer purchase habits towards brands worldwide 2023
Global consumer attitudes towards brand purchases as of May 2023, by share of respondents
Consumers willing to share data on their shopping habits globally 2022, by generation
Share of shoppers willing to share data on how they consume or use products worldwide as of November 2021 and 2022, by generation
Consumers willing to share their personal data worldwide 2021-22 by generation
Share of shoppers willing to share personal data such as demographics or product preferences worldwide as of November 2021 and 2022, by generation
Influence of marketing personalization on consumer loyalty worldwide 2022, by country
Share of consumers who said they were likely to stop using a brand if it did not personalize their customer experience in selected countries worldwide as of January 2022
Consumers who think brand loyalty comes after the first purchase worldwide 2023
Share of consumers in selected countries worldwide who believe becoming loyal to a brand comes after the first purchase as of May 2023
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