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Factors that discouraged online shopping in Russia in 2018

Customer opinion on the major barriers to online shopping in Russia in 2018*

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Sources

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In cooperation with
DPD
Release date

January 2019

Region

Russia

Survey time period

May 30 to July 12, 2018

Number of respondents

1,018 respondents

Age group

18 years and older

Special properties

Russians who had placed and received at least one online order for physical goods since January 2018

Method of interview

Online survey

Supplementary notes

* The 12 barriers that were mostly mentioned by the participants out of 15 suggested factors are presented.

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