Changes in interaction strategies with consumers due to COVID-19 worldwide 2020

Changes in consumer interaction strategies undertaken by organizations during the coronavirus pandemic according to C-suite executives worldwide as of May 2020

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Release date

October 2020

Region

Worldwide

Survey time period

May 2020

Number of respondents

405 respondents

Special properties

among C-suite executives from global companies / multiple answers were possible

Supplementary notes

Original question: "Through the pandemic, how has your organization interacted with customers?"
The source does not provide information on the type of survey used.

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