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Most used work communication channels on mobile 2021, by country

Leading mobile communication channels for people who use their mobile device to contact colleagues, customers, or suppliers in January 2021, by country

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Source

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In cooperation with
Mobile Ecosystem Forum
Release date

August 2021

Region

Worldwide

Survey time period

January 2021

Number of respondents

3,781 respondents

Special properties

those who use a mobile device for work

Supplementary notes

According to the source, the study includes data for "6,500 smartphone users, 650 in each of 10 countries."

The survey was conducted in 10 markets worldwide: Brazil, China, France, Germany, India, Japan, South Africa, Spain, United Kingdom, United States.

Base: those who use a mobile device for work, ranging from n=275 to n=534 per market. Global total n=3781

Original question: "In which ways do you communicate with colleagues, customers, or suppliers using your mobile device?"

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