Hair and beauty salons: drivers of customer loyalty in the UK 2017

Drivers of loyalty among hair and beauty salon customers in the United Kingdom (UK) in 2017

Hair and beauty salons: drivers of customer loyalty in the UK 2017 This statistic presents the leading drivers of loyalty among hair and beauty salon customers according to salon owners in the United Kingdom in 2017. Of salon businesses surveyed, almost 60 percent claimed that developing good relationships with customers is important for driving loyalty.
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Drivers of loyalty among hair and beauty salon customers in the United Kingdom (UK) in 2017

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Average number of employees
Good relationship59.3
Value for money54.5
Being happy with previous results52.9
Convenient location22.5
Good reputation15.9
Average number of employees
Good relationship59.3
Value for money54.5
Being happy with previous results52.9
Convenient location22.5
Good reputation15.9
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This statistic presents the leading drivers of loyalty among hair and beauty salon customers according to salon owners in the United Kingdom in 2017. Of salon businesses surveyed, almost 60 percent claimed that developing good relationships with customers is important for driving loyalty.
Show more
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Hair and beauty salons in the United Kingdom (UK)
Hair and beauty salons in the United Kingdom (UK)

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Statistics on "Hair and beauty salons in the United Kingdom (UK)"
  • Market overview
  • Salon employment
  • Salon prices
  • Hairdressing and beauty expenditure
  • Consumer behavior
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