Try our business solution for free!

Leading tools used to track customer information according to U.S. SMBs 2017

Published by Julia Faria, Jan 6, 2023
This statistic presents the leading tools used to track customer information according to SMBs in the United States as of September 2017. According to the findings, 62 percent of respondents reported that their leading tool in tracking customer information was via e-mail services, while 31 percent they were using a paper-based system as their primary tracking method.

Leading tools used to track customer information according to SMBs in the United States as of September 2017

Exclusive Premium statistic

You need a Statista Account for unlimited access.

  • Full access to 1m statistics
  • Incl. source references
  • Available to download in PNG, PDF, XLS format
Statista Accounts
View for free

Access to this and all other statistics on 80,000 topics from

$468 USD / Year
$708 USD / Year

© Statista 2023
Download
Show detailed source information?
Register for free
Already a member?
Log in
Source

Use Ask Statista Research Service

Release date

October 2017

Region

United States

Survey time period

September 1 to 13, 2017

Number of respondents

490 respondents

Age group

18 years and older

Special properties

small and medium sized business owners and leaders

Method of interview

Online survey

Supplementary notes

Question: "Which of the following do you currently use to track customer information?"

Citation formats
Statista Accounts: Access All Statistics. Starting from $468 USD / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Starter Account
The ideal entry-level account for individual users
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$59 USD $39 USD / Month *
in the first 12 months
Professional Account
Full access

Business Solutions including all features.

* Prices do not include sales tax.

Statistics on " SME marketing in the U.S. "

The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics

Statistics on SME marketing in the U.S.

Overview

8

Marketing tools

4

Digital marketing tactics

6

Social media

6

Traditional marketing tactics

5

Further related statistics

15

Further Content: You might find this interesting as well

Statistics

Topics

SME marketing in the United StatesSocial media advertising and marketing worldwideTrade show marketingContent marketingE-mail marketing worldwide
Statista Accounts: Access All Statistics. Starting from $468 USD / Year
Learn more about how Statista can support your business.
Menu