IT Services - Japan

  • Japan
  • Revenue in the IT Services market is projected to reach US$89.45bn in 2024.
  • IT Outsourcing dominates the market with a projected market volume of US$36.14bn in 2024.
  • Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 5.61%, resulting in a market volume of US$117.50bn by 2029.
  • The average Spend per Employee in the IT Services market is projected to reach US$1,293.00 in 2024.
  • In global comparison, most revenue will be generated in the United States (US$522.00bn in 2024).

Key regions: United States, China, India, Japan, Germany

Region comparison

Analyst Opinion

Japan, known for its technological advancements, has a thriving IT Services market that has been growing at a steady pace over the years.

Customer preferences:
In Japan, customers prefer IT services that are innovative, efficient, and reliable. They also value customer service and support, which is why IT service providers must ensure that they provide excellent customer service to maintain customer loyalty.

Trends in the market:
One of the trends in the IT Services market in Japan is the rise of cloud computing services. With the increase in remote work and the need for data storage and management, cloud computing has become a popular choice for businesses. Another trend is the adoption of artificial intelligence (AI) and machine learning (ML) technologies in various industries. These technologies are being used to automate processes, improve efficiency, and provide better customer experiences.

Local special circumstances:
Japan has a unique business culture that values long-term relationships and trust. IT service providers must understand and respect this culture to succeed in the market. Additionally, the Japanese government has been promoting digital transformation and investing in IT infrastructure to drive economic growth.

Underlying macroeconomic factors:
The Japanese economy has been recovering from the effects of the COVID-19 pandemic, with the government implementing stimulus measures to support businesses and consumers. This has led to an increase in demand for IT services, as businesses look for ways to adapt to the new normal. The aging population and the shortage of skilled workers in Japan have also contributed to the growth of the IT Services market, as companies look for ways to automate processes and improve productivity.


Data coverage:

The data encompasses B2G, B2B, and B2C enterprises. Figures are based on enterprises' technology spending on products, consulting, and outsourcing services.

Modeling approach / Market size:

Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market segment. As a basis for evaluating markets, we use annual financial reports of key players in the industry, Statista's primary research and surveys, and IT associations. In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, internet users, and telecommunication. This data helps us estimate the market size for each country individually.


In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the exponential trend smoothing method is used based on the market data characteristics. The main drivers are the GDP and its sector composition, internet penetration, the level of digitization, and the attitude toward IT security.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.


  • Revenue
  • Key Players
  • Analyst Opinion
  • Global Comparison
  • Methodology
  • Key Market Indicators
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