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Usage of RPA among insurance companies in the U.S. 2018

Published by
Jennifer Rudden,
Jan 11, 2022
This statistic shows the usage of robotic process automation in selected claim and underwriting processes among insurance companies in the United States in 2018. In 2018, only five percent of the insurers surveyed said that they were currently using RPA in the claims submission review process, whereas 70 percent weren't even considering it.

Usage of robotic process automation (RPA) in selected claim and underwriting processes among insurance companies in the United States in 2018

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Release date

June 2019

Region

United States

Survey time period

Q4 2018

Special properties

44 insurance companies (20 property & casualty, and 24 life) surveyed

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