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Saving accounts related customer complaints in the UK 2009-2019
Saving accounts related customer complaints in the UK 2009-2019
Number of complaints regarding saving accounts in the United Kingdom (UK) from 2009/2010 to 2018/2019
by James Cherowbrier,
last edited
Jun 7, 2019
This statistic illustrates the number of complaints to the Financial Ombudsman regarding saving accounts in the United Kingdom (UK) between the financial years of 2009/2010 to 2018/2019. It can be seen that the number of complaints decreased overall during the period under observation, reaching a total of over 2.6 thousand as of 2018/2019. The largest number of complaints were found in 2009/2010, when over five thousand complaints were recorded.
Number of complaints regarding saving accounts in the United Kingdom (UK) from 2009/2010 to 2018/2019
Loading statistic...
| Number of complaints | |
|---|---|
| 2018/19 | 2,649 |
| 2017/18 | 2,387 |
| 2016/17 | 2,605 |
| 2015/16 | 2,751 |
| 2014/15 | 2,989 |
| 2013/14 | 3,611 |
| 2012/13 | 4,967 |
| 2011/12 | 4,286 |
| 2010/11 | 4,783 |
| 2009/10 | 5,033 |
| Number of complaints | |
|---|---|
| 2018/19 | 2,649 |
| 2017/18 | 2,387 |
| 2016/17 | 2,605 |
| 2015/16 | 2,751 |
| 2014/15 | 2,989 |
| 2013/14 | 3,611 |
| 2012/13 | 4,967 |
| 2011/12 | 4,286 |
| 2010/11 | 4,783 |
| 2009/10 | 5,033 |
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by James Cherowbrier,
last edited
Jun 7, 2019
This statistic illustrates the number of complaints to the Financial Ombudsman regarding saving accounts in the United Kingdom (UK) between the financial years of 2009/2010 to 2018/2019. It can be seen that the number of complaints decreased overall during the period under observation, reaching a total of over 2.6 thousand as of 2018/2019. The largest number of complaints were found in 2009/2010, when over five thousand complaints were recorded.
- Show sources information
- Show publisher information
- Release date
- May 2019
- Region
- United Kingdom
- Survey time period
- 2009/2010 to 2018/2019
- Supplementary notes
-
Financial years finishing 31st of March, respectively.
Data prior to 2017 is from previous reports.
Source
- Show sources information
- Show publisher information
- Release date
- May 2019
More information
- Region
- United Kingdom
- Survey time period
- 2009/2010 to 2018/2019
- Supplementary notes
-
Financial years finishing 31st of March, respectively.
Data prior to 2017 is from previous reports.
Other statistics on the topic
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Cash ISA (individual saving account) holders in the United Kingdom (UK) 2014, by age
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Knowledge of financial protection products in the United Kingdom (UK) 2014
+Banks & Financial Services
Average subscription in stocks and shares ISAs in the United Kingdom 2010-2017
Banks & Financial Services
Savings accounts cost consulted at price comparison website in the UK 2014
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Statistics on "Individual savings accounts in the United Kingdom (UK)"
- Average amounts per account
The most important statistics
- Average amount in individual savings accounts (ISAs) in the United Kingdom (UK) in 2017, by type (in GBP)Average subscription in ISAs in the United Kingdom 2017, by type
- Average amount per account in cash individual savings accounts (ISAs) in the United Kingdom (UK) from 2010 to 2017 (in GBP)Average subscription in cash ISAs in the United Kingdom 2010-2018
- Average amount per account in stocks and shares individual savings accounts (ISAs) in the United Kingdom (UK) from 2010 to 2017 (in GBP)Average subscription in stocks and shares ISAs in the United Kingdom 2010-2017
- Average amount per account in junior stocks and shares individual savings accounts (ISAs) in the United Kingdom (UK) from 2012 to 2017 (in GBP)Average subscription in junior stocks and shares ISAs in the United Kingdom 2012-2017
- Average amount per account in junior cash individual savings accounts (ISAs) in the United Kingdom (UK) from 2012 to 2017 (in GBP)Average subscription in junior cash ISAs in the United Kingdom 2012-2017
- Saving accounts in the United Kingdom
The most important statistics
- Anticipated in customer demand for personal savings and deposits products in Europe as of 2014, by countryExpected customer demand for personal savings products in Europe 2014, by country
- Share of families with individual savings accounts (ISA) in the United Kingdom (UK) from summer 2012 to summer 2015Share of families with individual savings accounts in the UK in 2012-2015
- Distirbution of savings account holders with or away from their main banking provider in the United Kingdom (UK) as of June 2014, by account typeSaving accounts held with or away from the main banking provider in the UK 2014
- Distribution of features ranked as the most important to customers in choosing an easy access savings account in the United Kingdom (UK) as of 2014Important aspects in choosing an easy access savings account in the UK in 2014
- Share of savings accounts opened without any consumer shopping in the United Kingdom (UK) as of 2014, by account typeSavings accounts opened without shopping around in the UK in 2014
- Share of savings account holders who do not know the interest rate on their account in the United Kingdom (UK) as of 2014, by account typeSavings account holders knowledge of their interest rate in the UK in 2014
- Share of bank saving accounts opened after checking a price comparison website in the United Kingdom (UK) as of 2014, by account typeSavings accounts cost consulted at price comparison website in the UK 2014
- Saving behaviour
The most important statistics
- Length of time British adults have been using their individual savings cash-only account (ISA) as of 2014*ISA cash-only: duration of use for Great Britain adults in 2014
- Length of time British adults have been using their individual savings cash accounts (ISAs) with stocks and shares as of 2014*ISAs with stocks and shares: duration of use by Great Britain adults 2014
- Length of time British adults used their stocks and shares individual savings accounts (ISAs) as of 2014*Stocks & shares ISAs: duration of use by Great Britain adults 2014
- Total balances in cash savings accounts in the United Kingdom (UK) as of December 2013, by account type (in billion GBP)Total balances in cash savings accounts in the United Kingdom (UK) in 2013
- Factors influencing customer decision to start using stocks and shares individual savings accounts (ISAs) in Great Britain in 2014*Reasons to start using stocks & shares ISAs for Great Britain adults 2014
- Do you agree with the statement: I am less willing now to accept risk with savings or investments products ?Decreased willingness to take risk with savings or investments in Great Britain 2014
- Do you agree or disagree with the following statements: I save money every month?British adults (UK) opinion on monthly savings in 2014, by gender
- Which of these financial products had you heard of before today?Knowledge of financial protection products in the United Kingdom (UK) 2014
- Distribution and usage of ISAs
The most important statistics
- Holders of cash individual saving accounts (ISA) in the United Kingdom population (UK) in 2014, by age groupCash ISA (individual saving account) holders in the United Kingdom (UK) 2014, by age
- Individual savings cash-only accounts (ISAs) use in Great Britain in 2014 ISA cash-only use by Great Britain adults in 2014
- Individual savings cash accounts (ISAs) with some stocks and shares usage in Great Britain in 2014ISA cash, stocks & shares use by Great Britain adults in 2014
- Stocks and shares individual savings accounts (ISAs) use in Great Britain in 2014 Stocks & shares ISA use by Great Britain adults 2014
- Value of savings and investments on individual savings cash-only accounts (ISAs) according to Great Britain adults in 2014ISA cash-only: savings and investments value Great Britain in 2014
- Value of savings and investments on individual savings cash accounts (ISAs) with stocks and shares according to Great Britain adults in 2014ISAs with stocks and shares: savings and investments worth Great Britain 2014
- Value of savings and investments on stocks and shares individual savings accounts (ISAs) according to Great Britain adults in 2014 Stocks & shares ISAs: savings and investments value for Great Britain adults 2014
- Risks associated with ISAs
The most important statistics
- Risk associated with individual savings cash-only accounts (ISAs) according to Great Britain adults in 2014 Assessment of risk associated with ISA cash-only for Great Britain adults in 2014
- Risk associated with individual savings cash accounts (ISAs) with stocks and shares according to Great Britain adults in 2014Assessment of risk associated with ISAs with stocks for Great Britain adults 2014
- Risk associated with stocks and shares individual savings accounts (ISAs) according to Great Britain adults in 2014 Assessment of risk associated with stocks & shares ISAs for Great Britain adults 2014
- Risk associated with individual savings cash-only accounts (ISAs) according to Great Britain adults in 2014, by investment historyISA cash-only risk for Great Britain adults in 2014, by prior investments
- Risk associated with individual savings cash accounts (ISAs) with stocks and shares according to Great Britain adults in 2014, by investment historyISA with shares risks according to Great Britain adults 2014, by prior investments
- Risks associated with stocks and shares individual savings accounts (ISAs) according to Great Britain (GB) adults in 2014, by investment historyStocks & shares ISA risk according to Great Britain adults 2014, by prior investments
- Number of complaints regarding saving accounts in the United Kingdom (UK) from 2009/2010 to 2018/2019Saving accounts related customer complaints in the UK 2009-2019
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Statistics
- Retail banking: breakdown of savings account complaints 2011-2013
- Financial complaints distribution regarding various products in the UK 2018-2019
- Initial financial complaints to Ombudsman service in the UK 2018-2019, by product
- Financial Ombudsman: financial services complaint cases opened in the UK 2004-2019
- Customer complaints about banking and credit services in the UK 2018-2019
- Peru: consumer complaints on retail banking services 2016-2017, by bank
- Italy: preferred channels for checking bank balances 2017, by type
- Number of bank branches in France 2016
- Peru: consumer complaints on retail banking services 2016-2017, by type
- Bank account and service complaints reported CFPB in the U.S. 2018
- Small business customer share of UK leading banks in 2013
- Channels used to perform routine banking transactions in the U.S. 2016
- Italy: reasons for switching from a traditional to an online bank 2017
- Ownership rate of savings accounts in France 2015, by age range
- ISA fund shops ranked by annual costs for 5,000 GBP portfolio in the UK as of 2015
- Colombia: saving accounts share of selected banks 2016-2017
- Chile: savings management services reach 2017, by gender
- Total import value of dyeing materials to the United Kingdom 2012-2018
Statistics on "Individual savings accounts in the United Kingdom (UK) - Average amounts per account"
- Average subscription in ISAs in the United Kingdom 2017, by type
- Average subscription in cash ISAs in the United Kingdom 2010-2018
- Average subscription in stocks and shares ISAs in the United Kingdom 2010-2017
- Average subscription in junior stocks and shares ISAs in the United Kingdom 2012-2017
- Average subscription in junior cash ISAs in the United Kingdom 2012-2017
Statistics on "Individual savings accounts in the United Kingdom (UK) - Saving accounts in the United Kingdom"
- Expected customer demand for personal savings products in Europe 2014, by country
- Share of families with individual savings accounts in the UK in 2012-2015
- Saving accounts held with or away from the main banking provider in the UK 2014
- Important aspects in choosing an easy access savings account in the UK in 2014
- Savings accounts opened without shopping around in the UK in 2014
- Savings account holders knowledge of their interest rate in the UK in 2014
- Savings accounts cost consulted at price comparison website in the UK 2014
Statistics on "Individual savings accounts in the United Kingdom (UK) - Saving behaviour"
- ISA cash-only: duration of use for Great Britain adults in 2014
- ISAs with stocks and shares: duration of use by Great Britain adults 2014
- Stocks & shares ISAs: duration of use by Great Britain adults 2014
- Total balances in cash savings accounts in the United Kingdom (UK) in 2013
- Reasons to start using stocks & shares ISAs for Great Britain adults 2014
- Decreased willingness to take risk with savings or investments in Great Britain 2014
- British adults (UK) opinion on monthly savings in 2014, by gender
- Knowledge of financial protection products in the United Kingdom (UK) 2014
- Tax relief likelihood to trigger higher savings Great Britain 2014
- Easy access to money likelihood to change savings into investments Great Britain 2014
Statistics on "Individual savings accounts in the United Kingdom (UK) - Distribution and usage of ISAs"
- Cash ISA (individual saving account) holders in the United Kingdom (UK) 2014, by age
- ISA cash-only use by Great Britain adults in 2014
- ISA cash, stocks & shares use by Great Britain adults in 2014
- Stocks & shares ISA use by Great Britain adults 2014
- ISA cash-only: savings and investments value Great Britain in 2014
- ISAs with stocks and shares: savings and investments worth Great Britain 2014
- Stocks & shares ISAs: savings and investments value for Great Britain adults 2014
Statistics on "Individual savings accounts in the United Kingdom (UK) - Risks associated with ISAs"
- Assessment of risk associated with ISA cash-only for Great Britain adults in 2014
- Assessment of risk associated with ISAs with stocks for Great Britain adults 2014
- Assessment of risk associated with stocks & shares ISAs for Great Britain adults 2014
- ISA cash-only risk for Great Britain adults in 2014, by prior investments
- ISA with shares risks according to Great Britain adults 2014, by prior investments
- Stocks & shares ISA risk according to Great Britain adults 2014, by prior investments
- Saving accounts related customer complaints in the UK 2009-2019
Further related statistics
- Retail banking: breakdown of savings account complaints 2011-2013
- Financial complaints distribution regarding various products in the UK 2018-2019
- Initial financial complaints to Ombudsman service in the UK 2018-2019, by product
- Financial Ombudsman: financial services complaint cases opened in the UK 2004-2019
- Customer complaints about banking and credit services in the UK 2018-2019
- Peru: consumer complaints on retail banking services 2016-2017, by bank
- Italy: preferred channels for checking bank balances 2017, by type
- Number of bank branches in France 2016
- Peru: consumer complaints on retail banking services 2016-2017, by type
- Bank account and service complaints reported CFPB in the U.S. 2018
- Small business customer share of UK leading banks in 2013
- Channels used to perform routine banking transactions in the U.S. 2016
- Italy: reasons for switching from a traditional to an online bank 2017
- Ownership rate of savings accounts in France 2015, by age range
- ISA fund shops ranked by annual costs for 5,000 GBP portfolio in the UK as of 2015
- Colombia: saving accounts share of selected banks 2016-2017
- Chile: savings management services reach 2017, by gender
- Total import value of dyeing materials to the United Kingdom 2012-2018
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