The number of complaints to the Financial Ombudsman regarding financial assets for saving in the United Kingdom (UK) decreased in 2021/2022. Overall, the number of complaints was lower than at the beginning of the period observed here. The largest number of complaints were found in 2009/2010, when over five thousand complaints were recorded.
Number of new complaints regarding financial assets for saving in the United Kingdom (UK) from 2009/10 to 2021/22
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Statistics on Financial complaints and compensation in the United Kingdom
Customer complaints against financial services
8
- Premium Statistic Financial complaints to FCA in the UK H1 2022, by financial product
- Premium Statistic Financial products related complaints in the United Kingdom (UK) H1 2021, by cause
- Basic Statistic All financial products related complaints in the United Kingdom (UK) H1 2022
- Basic Statistic Financial products related complaints in the United Kingdom (UK) 2010-2022
- Basic Statistic Financial services related complaints in the UK H1 2021, by firm type
- Basic Statistic Number of complaints about financial services in the UK in H1 2022, by product
- Premium Statistic Financial Ombudsman: financial services new complaints in the UK 2008-2022
- Basic Statistic Gender distribution of customers who lodged financial complaints in the UK 2017-2020
Financial compensation of claimants
4
- Premium Statistic New claims received by financial services compensation in the UK 2020-2022
- Premium Statistic Total decisions by financial services compensation made in the UK 2020-2022
- Premium Statistic Average claim payouts of financial services compensation in the UK 2021/2022
- Premium Statistic Financial services compensation: total claim payments value in the UK in 2021/2022
Complaints against banking services and products
5
- Premium Statistic Banking products related complaints in the United Kingdom (UK) H1 2022, by cause
- Basic Statistic Banking products related complaints in the United Kingdom (UK) H1 2010-2022
- Basic Statistic Customer current account related complaints in the UK 2010-2021
- Basic Statistic Credit card related customer complaints in the UK 2007-2020
- Basic Statistic Saving accounts related customer complaints in the UK 2009/10-2021/22
Complaints targeting specific banks
7
- Basic Statistic Customer complaints against banking services in the UK in H1 2022, by company
- Basic Statistic Customer complaints opened against AIB Group (UK) Plc in the UK H1 2021
- Premium Statistic Complaints filed against the Bank of Ireland (UK) Plc in the United Kingdom H1 2022
- Premium Statistic Complaints filed against the Bank of Scotland in the UK H1 2022
- Premium Statistic Complaints against HSBC UK Bank filed in the United Kingdom (UK) in H1 2022
- Premium Statistic Complaints against Lloyds Bank Plc filed in the United Kingdom H1 2022
- Premium Statistic Complaints against Santander UK plc banking products in the UK H1 2022
Complaints against home finance and investment products
8
- Basic Statistic Investment products related complaints in the United Kingdom (UK) 2010-2022
- Premium Statistic Investment products complaints in the United Kingdom in H1 2022, by cause
- Basic Statistic Investment providers customer complaints in the UK H1 2021, by company
- Basic Statistic Complaints regarding home finance products in the United Kingdom (UK) 2010-2019
- Premium Statistic Home finance services complaints in the UK H1 2022, by cause
- Basic Statistic Complaints against home financing providers in the UK in H2 2020, by firm
- Premium Statistic Customer complaints relating to mortgage services in the UK 2010-2022
- Basic Statistic Complaints opened against Nationwide Building Society products in the UK in H1 2020
Complaints and claims against insurance products
7
- Premium Statistic Insurance and pure protection products customer complaints in the UK 2010-2019
- Premium Statistic Insurance and protection products related complaints in the UK H1 2022, by cause
- Basic Statistic Complaints against insurance providers in the UK H1 2021
- Basic Statistic Payment protection insurance related customer complaints in the UK 2009-2021
- Basic Statistic Motor insurance related new customer complaints in the UK 2009-2021
- Basic Statistic Financial Ombudsman: travel insurance related complaints in the UK 2010-2022
- Premium Statistic Complaints filed against Aviva Life Services UK Ltd in the United Kingdom H1 2021
Further related statistics
15
- Financial Ombudsman: financial services complaint cases opened in the UK 2004-2022
- Financial complaints distribution regarding various products in the UK 2018-2019
- Customer complaints about banking and credit services in the UK 2019-2020
- Peru: consumer complaints on retail banking services 2016-2017, by bank
- Number of bank branches in France 2016-2020
- Leading French banks 2019, by total assets
- UK banks worldwide employee numbers as of 2014
- Channels used to perform routine banking transactions in the U.S. 2016
- Channels used for advice on investments and money management in the U.S. 2016
- Small business customer share of UK leading banks in 2013
- Complaints against the Co-operative Bank plc filed in the United Kingdom in H1 2022
- Italy: reasons for switching from a traditional to an online bank 2017
- Italy: banking channels used to access/manage financial services 2017, by type
- Usage of banking app for money transfers with phone number Russia 2019
- Number of registered smartphone-based mobile banking customers South Korea 2009-2018
Further Content: You might find this interesting as well
Statistics
- Financial Ombudsman: financial services complaint cases opened in the UK 2004-2022
- Financial complaints distribution regarding various products in the UK 2018-2019
- Customer complaints about banking and credit services in the UK 2019-2020
- Peru: consumer complaints on retail banking services 2016-2017, by bank
- Number of bank branches in France 2016-2020
- Leading French banks 2019, by total assets
- UK banks worldwide employee numbers as of 2014
- Channels used to perform routine banking transactions in the U.S. 2016
- Channels used for advice on investments and money management in the U.S. 2016
- Small business customer share of UK leading banks in 2013
- Complaints against the Co-operative Bank plc filed in the United Kingdom in H1 2022
- Italy: reasons for switching from a traditional to an online bank 2017
- Italy: banking channels used to access/manage financial services 2017, by type
- Usage of banking app for money transfers with phone number Russia 2019
- Number of registered smartphone-based mobile banking customers South Korea 2009-2018
Financial Ombudsman Service. (June 28, 2022). Number of new complaints regarding financial assets for saving in the United Kingdom (UK) from 2009/10 to 2021/22 [Graph]. In Statista. Retrieved March 26, 2023, from https://www.statista.com/statistics/419009/complaints-about-savings-accounts-to-ombudsman-in-uk/
Financial Ombudsman Service. "Number of new complaints regarding financial assets for saving in the United Kingdom (UK) from 2009/10 to 2021/22." Chart. June 28, 2022. Statista. Accessed March 26, 2023. https://www.statista.com/statistics/419009/complaints-about-savings-accounts-to-ombudsman-in-uk/
Financial Ombudsman Service. (2022). Number of new complaints regarding financial assets for saving in the United Kingdom (UK) from 2009/10 to 2021/22. Statista. Statista Inc.. Accessed: March 26, 2023. https://www.statista.com/statistics/419009/complaints-about-savings-accounts-to-ombudsman-in-uk/
Financial Ombudsman Service. "Number of New Complaints regarding Financial Assets for Saving in The United Kingdom (Uk) from 2009/10 to 2021/22." Statista, Statista Inc., 28 Jun 2022, https://www.statista.com/statistics/419009/complaints-about-savings-accounts-to-ombudsman-in-uk/
Financial Ombudsman Service, Number of new complaints regarding financial assets for saving in the United Kingdom (UK) from 2009/10 to 2021/22 Statista, https://www.statista.com/statistics/419009/complaints-about-savings-accounts-to-ombudsman-in-uk/ (last visited March 26, 2023)
Number of new complaints regarding financial assets for saving in the United Kingdom (UK) from 2009/10 to 2021/22 [Graph], Financial Ombudsman Service, June 28, 2022. [Online]. Available: https://www.statista.com/statistics/419009/complaints-about-savings-accounts-to-ombudsman-in-uk/