Credit card related customer complaints in the UK 2009-2018

Number of complaints regarding credit cards in the United Kingdom (UK) from 2009/2010 to 2017/2018

Credit card related customer complaints in the UK 2009-2018 This statistic illustrates the number of customer complaints to the Financial Ombudsman regarding credit card products and services in the United Kingdom (UK) between the financial years of 2009/2010 to 2017/2018. It can be seen that in 2017/2018, over 11 thousand new credit card-related complaints were filed in the UK. This was an increase compared to the previous year, when more than 9.6 thousand new complaints were lodged.
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Number of complaints regarding credit cards in the United Kingdom (UK) from 2009/2010 to 2017/2018

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Number of complaints
2017/18 11,073
2016/17 9,619
2015/16 8,200
2014/15 8,482
2013/14 10,472
2012/13 19,634
2011/12 19,183
2010/11 17,466
2009/10 18,396
2008/09 18,590
2007/08 14,123
Number of complaints
2017/18 11,073
2016/17 9,619
2015/16 8,200
2014/15 8,482
2013/14 10,472
2012/13 19,634
2011/12 19,183
2010/11 17,466
2009/10 18,396
2008/09 18,590
2007/08 14,123
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This statistic illustrates the number of customer complaints to the Financial Ombudsman regarding credit card products and services in the United Kingdom (UK) between the financial years of 2009/2010 to 2017/2018. It can be seen that in 2017/2018, over 11 thousand new credit card-related complaints were filed in the UK. This was an increase compared to the previous year, when more than 9.6 thousand new complaints were lodged.
Show more
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Statistics on "Financial complaints and compensation in the United Kingdom"
  • Customer complaints against financial services
  • Financial compensation of claimants
  • Complaints against banking services and products
  • Complaints targeting specific banks
  • Complaints against home finance and investment products
  • Complaints and claims against insurance products
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