Credit card related customer complaints in the UK 2007-2020

Published by Statista Research Department, Jun 13, 2023
This statistic illustrates the number of customer complaints to the Financial Ombudsman regarding credit card products and services in the United Kingdom (UK) between the financial years of 2009/2010 to 2019/2020. It can be seen that in 2019/2020, approximately 10.7 thousand new credit card-related complaints were filed in the UK. This was a decrease compared to the previous year, when nearly 14 thousand new complaints were lodged.

Number of complaints regarding credit cards in the United Kingdom (UK) from 2007/2008 to 2019/2020

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Release date

June 2020

Region

United Kingdom

Survey time period

2007/2008 to 2019/2020

Supplementary notes

Financial years ended 31st of March.
Data prior to 2018 is from previous reports.

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