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Customer current account related complaints in the UK 2010-2020

This statistic illustrates the number of complaints to the Financial Ombudsman regarding current accounts in the United Kingdom (UK) between the financial years of 2009/2010 to 2019/2020. It can be seen that there were almost 19.9 thousand new current account complaints in 2013/2014. This number then increased, reaching more than 58.7 thousand new complaints regarding current accounts as of 2015/2016. After a sharp decrease, the number then grew to approximately 27 thousand by 2019/2020.

Number of complaints regarding current accounts in the United Kingdom (UK) From 2009/2010 to 2019/2020

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Source

Release date

June 2020

Region

United Kingdom

Survey time period

2009/2010 to 2019/2020

Supplementary notes

Financial years ended 31st of March respectively.
Data prior to 2018 is from previous reports.

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