Customer current account related complaints in the UK 2009-2018

Number of complaints regarding current accounts in the United Kingdom (UK) From 2009/2010 to 2017/2018

Customer current account related complaints in the UK 2009-2018 This statistic illustrates the number of complaints to the Financial Ombudsman regarding current accounts in the United Kingdom (UK) between the financial years of 2009/2010 to 2017/2018. It can be seen that there were almost 19.9 thousand new current account complaints in 2013/2014. This number then increased, reaching more than 58.7 thousand new complaints regarding current accounts as of 2015/2016. The number of complaints regarding current accounts decreased by 2017/2018, reaching a total of approximately 32.4 thousand.
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Number of complaints regarding current accounts in the United Kingdom (UK) From 2009/2010 to 2017/2018

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Number of complaints
2017/18 32,392
2016/17 38,299
2015/16 58,724
2014/15 35,344
2013/14 19,878
2012/13 19,560
2011/12 14,595
2010/11 19,944
2009/10 25,252
Number of complaints
2017/18 32,392
2016/17 38,299
2015/16 58,724
2014/15 35,344
2013/14 19,878
2012/13 19,560
2011/12 14,595
2010/11 19,944
2009/10 25,252
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This statistic illustrates the number of complaints to the Financial Ombudsman regarding current accounts in the United Kingdom (UK) between the financial years of 2009/2010 to 2017/2018. It can be seen that there were almost 19.9 thousand new current account complaints in 2013/2014. This number then increased, reaching more than 58.7 thousand new complaints regarding current accounts as of 2015/2016. The number of complaints regarding current accounts decreased by 2017/2018, reaching a total of approximately 32.4 thousand.
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Financial complaints and compensation in the United Kingdom
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Statistics on "Financial complaints and compensation in the United Kingdom"
  • Customer complaints against financial services
  • Financial compensation of claimants
  • Complaints against banking services and products
  • Complaints targeting specific banks
  • Complaints against home finance and investment products
  • Complaints and claims against insurance products
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