Customer current account related complaints in the UK 2010-2019

This statistic illustrates the number of complaints to the Financial Ombudsman regarding current accounts in the United Kingdom (UK) between the financial years of 2009/2010 to 2018/2019. It can be seen that there were almost 19.9 thousand new current account complaints in 2013/2014. This number then increased, reaching more than 58.7 thousand new complaints regarding current accounts as of 2015/2016. After a sharp decrease, the number then grew to approximately 41 thousand by 2018/2019.

Number of complaints regarding current accounts in the United Kingdom (UK) From 2009/2010 to 2018/2019

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Source

Release date

May 2019

Region

United Kingdom

Survey time period

2010 to 2019

Supplementary notes

Financial years ended 31st of March respectively.
Data prior to 2017 is from previous reports.

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