As of the first half of 2021, the majority of the complaints filed with the Financial Conduct Authority (FCA) regarding the banking products of Bank of Ireland in the United Kingdom (UK) concerned banking and credit cards issues. Home finance related complaints were the second main cause for turning to the FCA. A total of 672 banking and credit card complaints were opened during the first half of 2021 against the Bank of Ireland.
Total number of customer complaints opened against Bank of Ireland (UK) Plc in the United Kingdom (UK) in the 1st half of 2021, by product type
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Financial Conduct Authority. (October 28, 2021). Total number of customer complaints opened against Bank of Ireland (UK) Plc in the United Kingdom (UK) in the 1st half of 2021, by product type [Graph]. In Statista. Retrieved July 06, 2022, from https://www.statista.com/statistics/418378/customer-complaints-about-bank-of-ireland-products-in-uk/
Financial Conduct Authority. "Total number of customer complaints opened against Bank of Ireland (UK) Plc in the United Kingdom (UK) in the 1st half of 2021, by product type." Chart. October 28, 2021. Statista. Accessed July 06, 2022. https://www.statista.com/statistics/418378/customer-complaints-about-bank-of-ireland-products-in-uk/
Financial Conduct Authority. (2021). Total number of customer complaints opened against Bank of Ireland (UK) Plc in the United Kingdom (UK) in the 1st half of 2021, by product type. Statista. Statista Inc.. Accessed: July 06, 2022. https://www.statista.com/statistics/418378/customer-complaints-about-bank-of-ireland-products-in-uk/
Financial Conduct Authority. "Total Number of Customer Complaints Opened against Bank of Ireland (Uk) Plc in The United Kingdom (Uk) in The 1st Half of 2021, by Product Type." Statista, Statista Inc., 28 Oct 2021, https://www.statista.com/statistics/418378/customer-complaints-about-bank-of-ireland-products-in-uk/
Financial Conduct Authority, Total number of customer complaints opened against Bank of Ireland (UK) Plc in the United Kingdom (UK) in the 1st half of 2021, by product type Statista, https://www.statista.com/statistics/418378/customer-complaints-about-bank-of-ireland-products-in-uk/ (last visited July 06, 2022)