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Financial complaints to FCA in the UK H1 2022, by financial product

Published by Statista Research Department, Nov 14, 2022
In the first half of 2022, most of the financial services complaints opened by the Financial Conduct Authority in the United Kingdom pertained to banking and credit cards. At that time, banking and credit cards complaints amounted to approximately 866 thousand. It was followed by complaints related to insurance and pure protection.

Total number of complaints regarding the financial services in the United Kingdom (UK) in the 1st half of 2022, by product group

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Source

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Release date

October 2022

Region

United Kingdom

Survey time period

January 1st to June 30, 2022

Supplementary notes

* The source adds further information: "Decumulation means the conversion of pension assets accumulated during working life into pension income to be spent during retirement."

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Statistics on " Financial complaints and compensation in the United Kingdom "

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Statistics on Financial complaints and compensation in the United Kingdom

Customer complaints against financial services

8

Financial compensation of claimants

4

Complaints against banking services and products

5

Complaints targeting specific banks

7

Complaints against home finance and investment products

8

Complaints and claims against insurance products

7

Further related statistics

15

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