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Financial complaints to FCA in the UK H1 2020, by financial product

Published by F. Norrestad, Mar 9, 2021
The statistic presents the number of complaints to the Financial Conduct Authority regarding the financial services in the United Kingdom (UK) in the first half of 2020, split by the product type. The majority of complaints pertained to Payment Protection Insurance (PPI), which amounted to nearly 1.1 million complaints in the first half of 2020.

Total number of complaints regarding the financial services in the United Kingdom (UK) in the 1st half of 2020, by product group

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Source

Release date

December 2020

Region

United Kingdom

Survey time period

January 1st to June 30, 2020

Supplementary notes

* The source adds further information: "Decumulation means the conversion of pension assets accumulated during working life into pension income to be spent during retirement."

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