Financial services related complaints in the UK H1 2018, by firm type
Number of financial services complaints in the United Kingdom (UK) in the first half of 2018, by firm type
The statistic presents the number of complaints to the Financial Conduct Authority (FCA) against financial service providers in the United Kingdom (UK) during the first half of 2018. Complaints against banks and building societies exceeded 2.5 million cases registered in the first half of 2018 alone.
Number of financial services complaints in the United Kingdom (UK) in the first half of 2018, by firm type
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| Number of complaints | |
|---|---|
| Bank (inc e-money issuers) and Building Society | 2,513,594 |
| General Insurance Intermediary | 640,064 |
| Other Insurer | 623,843 |
| Life Insurer | 48,353 |
| Mortgage Business (Non-Deposit Taker) | 37,302 |
| Investment Management | 20,002 |
| Personal Investment | 16,706 |
| Securities & Futures | 7,009 |
| Other | 224,852 |
Source
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