Financial services related complaints in the UK H1 2023, by firm type

Published by Statista Research Department, Nov 30, 2023
In the first half of 2023, the large majority of the complaints received by the Financial Conduct Authority (FCA) against financial service providers in the United Kingdom (UK) concerned issues with banks and building societies. General insurance intermediaries followed, with more than 339,000 complaints.

Number of financial services complaints in the United Kingdom (UK) in the 1st half of 2023, by firm type

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Release date

October 2023

Region

United Kingdom

Survey time period

January 1 to June 30, 2023

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Statistics on " Financial complaints and compensation in the United Kingdom "

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Other statistics that may interest you Financial complaints and compensation in the United Kingdom

Customer complaints against financial services

8

Financial compensation of claimants

4

Complaints against banking services and products

5

Complaints targeting specific banks

7

Complaints against home finance and investment products

8

Complaints and claims against insurance products

7

Further related statistics

17

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