As of the second half of 2021, the large majority of the complaints received by the Financial Conduct Authority (FCA) against financial service providers in the United Kingdom (UK) concerned issues with banks and building societies. General insurance intermediaries followed, with more than 449 thousand complaints received in the second half of 2021.
Number of financial services complaints in the United Kingdom (UK) in the 1st half of 2021, by firm type
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Financial Conduct Authority. (October 28, 2021). Number of financial services complaints in the United Kingdom (UK) in the 1st half of 2021, by firm type [Graph]. In Statista. Retrieved July 02, 2022, from https://www.statista.com/statistics/415694/number-of-complaints-financial-services-by-firm-uk/
Financial Conduct Authority. "Number of financial services complaints in the United Kingdom (UK) in the 1st half of 2021, by firm type." Chart. October 28, 2021. Statista. Accessed July 02, 2022. https://www.statista.com/statistics/415694/number-of-complaints-financial-services-by-firm-uk/
Financial Conduct Authority. (2021). Number of financial services complaints in the United Kingdom (UK) in the 1st half of 2021, by firm type. Statista. Statista Inc.. Accessed: July 02, 2022. https://www.statista.com/statistics/415694/number-of-complaints-financial-services-by-firm-uk/
Financial Conduct Authority. "Number of Financial Services Complaints in The United Kingdom (Uk) in The 1st Half of 2021, by Firm Type." Statista, Statista Inc., 28 Oct 2021, https://www.statista.com/statistics/415694/number-of-complaints-financial-services-by-firm-uk/
Financial Conduct Authority, Number of financial services complaints in the United Kingdom (UK) in the 1st half of 2021, by firm type Statista, https://www.statista.com/statistics/415694/number-of-complaints-financial-services-by-firm-uk/ (last visited July 02, 2022)