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Banking products related complaints in the United Kingdom (UK) H1 2018, by cause

Distribution of complaints regarding banking and credit card services in the United Kingdom (UK) in the 1st half of 2018, by cause of complaint

by James Cherowbrier, last edited Nov 28, 2018
Banking products related complaints in the United Kingdom (UK) H1 2018, by cause The statistic presents the distribution of complaints submitted to the Financial Conduct Authority (FCA) regarding the banking services in the United Kingdom (UK) in the first half of 2018, split by the reason of complaint. General administration or customer service related complaints were the main cause for turning to the FCA, accounting for approximately 60 percent of all complaints opened in the first half of 2018.
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Distribution of complaints regarding banking and credit card services in the United Kingdom (UK) in the 1st half of 2018, by cause of complaint

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Financial complaints and compensation in the United Kingdom
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Statistics on "Financial complaints and compensation in the United Kingdom"
  • Customer complaints against financial services
  • Financial compensation of claimants
  • Complaints against banking services and products
  • Complaints targeting specific banks
  • Complaints against home finance and investment products
  • Complaints and claims against insurance products
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