Banking products related complaints in the United Kingdom (UK) H1 2019, by cause

The statistic presents the distribution of complaints submitted to the Financial Conduct Authority (FCA) regarding the banking services in the United Kingdom (UK) in the first half of 2019, split by the reason of complaint. General administration or customer service related complaints were the main cause for turning to the FCA, accounting for approximately 62 percent of all complaints opened in the first half of 2019.

Distribution of complaints regarding banking and credit card services in the United Kingdom (UK) in the 1st half of 2019, by cause of complaint

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Source

Release date

October 2019

Region

United Kingdom

Survey time period

January 1 to June 30, 2019

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Statistics on "Financial complaints and compensation in the United Kingdom"

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