Home finance services complaints in the United Kingdom (UK) H1 2019, by cause

The statistic presents the distribution of complaints submitted to the Financial Conduct Authority (FCA) regarding home finance products in the United Kingdom (UK) in the first half of 2019, split by the reason for complaint. General administration or customer service related complaints were the main reasons for turning to the FCA, amounting to 59 percent of all complaints in that time.

Distribution of complaints regarding home finance products in the United Kingdom (UK) in the 1st half 2019, by cause of complaint

Share of complaints
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Source

Release date

October 2019

Region

United Kingdom

Survey time period

January 1 to June 30, 2019

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Statistics on "Mortgages in the United Kingdom (UK)"

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