Number of complaints about financial services in the UK in H1 2018, by product

Customer complaints regarding banking and credit card products in the United Kingdom (UK) in the 1st half of 2018, by product name

Number of complaints about financial services in the UK in H1 2018, by product The statistic presents the number of complaints to the Financial Conduct Authority (FCA) regarding banking and credit card products in the United Kingdom (UK) during the first half of 2018, listed for specific product names. The total number of complaints lodged against current accounts amounted to over 600 thousand cases in the first half of 2018 alone.
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Customer complaints regarding banking and credit card products in the United Kingdom (UK) in the 1st half of 2018, by product name

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Number of complaints
Current accounts 600,358
Credit cards 338,576
Packaged accounts 184,886
Other banking 163,174
Savings (including ISAs) 74,186
Overdrafts 47,152
Number of complaints
Current accounts 600,358
Credit cards 338,576
Packaged accounts 184,886
Other banking 163,174
Savings (including ISAs) 74,186
Overdrafts 47,152
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The statistic presents the number of complaints to the Financial Conduct Authority (FCA) regarding banking and credit card products in the United Kingdom (UK) during the first half of 2018, listed for specific product names. The total number of complaints lodged against current accounts amounted to over 600 thousand cases in the first half of 2018 alone.
Show more
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Financial complaints and compensation in the United Kingdom
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Statistics on "Financial complaints and compensation in the United Kingdom"
  • Customer complaints against financial services
The most important statistics
  • Financial compensation of claimants
  • Complaints against banking services and products
  • Complaints targeting specific banks
  • Complaints against home finance and investment products
  • Complaints and claims against insurance products
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