Insurance and pure protection products customer complaints in the UK 2010-2018

Total number of complaints regarding insurance and pure protection related products in the United Kingdom (UK) from 1st half 2010 to 1st half 2018 (in 1,000s)

Insurance and pure protection products customer complaints in the UK 2010-2018 The statistic presents the number of complaints to the Financial Conduct Authority (FCA) regarding the general insurance and pure protection related products in the United Kingdom (UK) between the first half of 2010 and the first half of 2018. In the first half of 2018, the FCA received more approximately 2.5 million customer complaints about general insurance and pure protection products.
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Total number of complaints regarding insurance and pure protection related products in the United Kingdom (UK) from 1st half 2010 to 1st half 2018 (in 1,000s)

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Number of complaints in thousands
H1 '18 2,477.18
H2 '17 2,244.94
H1 '17 1,821.32
H2 '16 1,567.92
H1 '16 1,254.06
H2 '15 1,245.15
H1 '15 1,201.89
H2 '14 1,395.17
H1 '14 1,577.57
H2 '13 1,733.88
H1 '13 2,131.96
H2 '12 2,496.04
H1 '12 2,367.17
H2 '11 1,215.62
H1 '11 834.78
H2 '10 732.07
H1 '10 518.14
Number of complaints in thousands
H1 '18 2,477.18
H2 '17 2,244.94
H1 '17 1,821.32
H2 '16 1,567.92
H1 '16 1,254.06
H2 '15 1,245.15
H1 '15 1,201.89
H2 '14 1,395.17
H1 '14 1,577.57
H2 '13 1,733.88
H1 '13 2,131.96
H2 '12 2,496.04
H1 '12 2,367.17
H2 '11 1,215.62
H1 '11 834.78
H2 '10 732.07
H1 '10 518.14
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The statistic presents the number of complaints to the Financial Conduct Authority (FCA) regarding the general insurance and pure protection related products in the United Kingdom (UK) between the first half of 2010 and the first half of 2018. In the first half of 2018, the FCA received more approximately 2.5 million customer complaints about general insurance and pure protection products.
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Financial complaints and compensation in the United Kingdom
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Statistics on "Financial complaints and compensation in the United Kingdom"
  • Customer complaints against financial services
  • Financial compensation of claimants
  • Complaints against banking services and products
  • Complaints targeting specific banks
  • Complaints against home finance and investment products
  • Complaints and claims against insurance products
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