During the first half of 2021, most of the financial services complaints opened by the Financial Conduct Authority (FCA) in the United Kingdom (UK) concerned customer service issues. At that time, there were nearly 564 thousand complaints filed to FCA regarding customer service.
Complaints opened regarding financial services in the United Kingdom (UK) in the 1st half 2021, by main cause of complaint
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Financial Conduct Authority. (October 20, 2021). Complaints opened regarding financial services in the United Kingdom (UK) in the 1st half 2021, by main cause of complaint [Graph]. In Statista. Retrieved July 03, 2022, from https://www.statista.com/statistics/415312/reasons-for-financial-products-related-complaints-in-united-kingdom/
Financial Conduct Authority. "Complaints opened regarding financial services in the United Kingdom (UK) in the 1st half 2021, by main cause of complaint." Chart. October 20, 2021. Statista. Accessed July 03, 2022. https://www.statista.com/statistics/415312/reasons-for-financial-products-related-complaints-in-united-kingdom/
Financial Conduct Authority. (2021). Complaints opened regarding financial services in the United Kingdom (UK) in the 1st half 2021, by main cause of complaint. Statista. Statista Inc.. Accessed: July 03, 2022. https://www.statista.com/statistics/415312/reasons-for-financial-products-related-complaints-in-united-kingdom/
Financial Conduct Authority. "Complaints Opened regarding Financial Services in The United Kingdom (Uk) in The 1st Half 2021, by Main Cause of Complaint." Statista, Statista Inc., 20 Oct 2021, https://www.statista.com/statistics/415312/reasons-for-financial-products-related-complaints-in-united-kingdom/
Financial Conduct Authority, Complaints opened regarding financial services in the United Kingdom (UK) in the 1st half 2021, by main cause of complaint Statista, https://www.statista.com/statistics/415312/reasons-for-financial-products-related-complaints-in-united-kingdom/ (last visited July 03, 2022)