During the first half of 2021, most of the financial services complaints opened by the Financial Conduct Authority (FCA) in the United Kingdom (UK) concerned customer service issues. At that time, there were nearly 564 thousand complaints filed to FCA regarding customer service.
Complaints opened regarding financial services in the United Kingdom (UK) in the 1st half 2021, by main cause of complaint
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Statista Accounts:
Access All Statistics. Starting from $468 / Year
Learn more about how Statista can support your business.
Financial Conduct Authority. (October 20, 2021). Complaints opened regarding financial services in the United Kingdom (UK) in the 1st half 2021, by main cause of complaint [Graph]. In Statista. Retrieved July 03, 2022, from https://www.statista.com/statistics/415312/reasons-for-financial-products-related-complaints-in-united-kingdom/
Financial Conduct Authority. "Complaints opened regarding financial services in the United Kingdom (UK) in the 1st half 2021, by main cause of complaint." Chart. October 20, 2021. Statista. Accessed July 03, 2022. https://www.statista.com/statistics/415312/reasons-for-financial-products-related-complaints-in-united-kingdom/
Financial Conduct Authority. (2021). Complaints opened regarding financial services in the United Kingdom (UK) in the 1st half 2021, by main cause of complaint. Statista. Statista Inc.. Accessed: July 03, 2022. https://www.statista.com/statistics/415312/reasons-for-financial-products-related-complaints-in-united-kingdom/
Financial Conduct Authority. "Complaints Opened regarding Financial Services in The United Kingdom (Uk) in The 1st Half 2021, by Main Cause of Complaint." Statista, Statista Inc., 20 Oct 2021, https://www.statista.com/statistics/415312/reasons-for-financial-products-related-complaints-in-united-kingdom/
Financial Conduct Authority, Complaints opened regarding financial services in the United Kingdom (UK) in the 1st half 2021, by main cause of complaint Statista, https://www.statista.com/statistics/415312/reasons-for-financial-products-related-complaints-in-united-kingdom/ (last visited July 03, 2022)
