Financial Ombudsman: travel insurance related complaints in the UK 2010-2023
The number of complaints submitted to the Financial Ombudsman regarding travel insurance-related issues in the United Kingdom (UK) fluctuated between the financial years of 2009/2010 and 2022/2023. The smallest number of complaints during this period was filed in 2009/2010, when a total of just over 2,000 complaints were recorded. The number of complaints regarding travel insurance increased significantly as of the end of March 2021, reaching a total of 8,175 submitted complaints - the largest increase observed during the given time period. In 2021/2022, the number of complaints decreased significantly.