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Complaints filed against the Bank of Scotland in the UK H1 2019

Number of complaints against Bank of Scotland plc in the United Kingdom (UK) as of first half of 2019, by product type (per 1,000)

by James Cherowbrier, last edited Nov 29, 2019
Complaints filed against the Bank of Scotland in the UK H1 2019 The statistic presents the number of complaints per 1,000 accounts or outstanding balances received by the Financial Conduct Authority (FCA) regarding the financial products offered by the Bank of Scotland in the United Kingdom (UK) in the first half of 2019. Insurance and pure protection related issues were the main cause for turning to the FCA, with a total of 202.5 complaints per 1,000 policies in force. This means that more than one in five customers made complaints regarding Insurance and pure protection against the Bank of Scotland in the first half of 2019.
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Number of complaints against Bank of Scotland plc in the United Kingdom (UK) as of first half of 2019, by product type (per 1,000)

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Statistics on "Financial complaints and compensation in the United Kingdom"
  • Customer complaints against financial services
  • Financial compensation of claimants
  • Complaints against banking services and products
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