Complaints against insurance providers in the UK 2018

Number of complaints relating to insurance and pure protection services in the United Kingdom (UK) in the first half of 2018, by company

Complaints against insurance providers in the UK 2018 The statistic presents the number of customer complaints against the insurance and pure protection services providers in the United Kingdom (UK) in the first half of 2018, listed by companies. Approximately 232 thousand complaints against insurance and protection services by Lloyds bank Plc were submitted in the first half of 2018, and 260 thousand complaints reviewed and closed.
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Number of complaints relating to insurance and pure protection services in the United Kingdom (UK) in the first half of 2018, by company

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Complaints openedComplaints closed
Lloyds Bank PLC 232,007260,026
Financial Assurance Company Limited210,137285,386
Bank of Scotland plc 197,570234,606
Barclays Bank Plc 185,453190,967
British Gas Services Limited 116,696127,257
MBNA Limited 111,300113,686
Capital One (Europe) plc 111,003159,802
Aviva Insurance Limited 107,834109,075
HSBC Bank Plc 94,521101,711
National Westminster Bank Plc 73,03097,920
U K Insurance Limited 61,28960,299
Clydesdale Bank Plc49,76046,677
Royal Bank of Scotland Plc, The 42,48069,369
Canada Square Operations Limited 39,13446,657
EUI Limited37,07934,507
Complaints openedComplaints closed
Lloyds Bank PLC 232,007260,026
Financial Assurance Company Limited210,137285,386
Bank of Scotland plc 197,570234,606
Barclays Bank Plc 185,453190,967
British Gas Services Limited 116,696127,257
MBNA Limited 111,300113,686
Capital One (Europe) plc 111,003159,802
Aviva Insurance Limited 107,834109,075
HSBC Bank Plc 94,521101,711
National Westminster Bank Plc 73,03097,920
U K Insurance Limited 61,28960,299
Clydesdale Bank Plc49,76046,677
Royal Bank of Scotland Plc, The 42,48069,369
Canada Square Operations Limited 39,13446,657
EUI Limited37,07934,507
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The statistic presents the number of customer complaints against the insurance and pure protection services providers in the United Kingdom (UK) in the first half of 2018, listed by companies. Approximately 232 thousand complaints against insurance and protection services by Lloyds bank Plc were submitted in the first half of 2018, and 260 thousand complaints reviewed and closed.
Show more
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Statistics on "Financial complaints and compensation in the United Kingdom"
  • Customer complaints against financial services
  • Financial compensation of claimants
  • Complaints against banking services and products
  • Complaints targeting specific banks
  • Complaints against home finance and investment products
  • Complaints and claims against insurance products
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