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Financial Ombudsman: financial services new complaints in the UK 2011-2020

Published by F. Norrestad, Mar 9, 2021
This statistic illustrates the total volume of new complaints received by the Financial Ombudsman institution, regarding the services offered by financial businesses in the United Kingdom (UK) from 2010/11 to 2019/20. It can be seen that the number of new complaints fluctuated overall during the period under observation, reaching a total of around 273 thousand complaints as of 2019/20.

Number of complaints regarding financial services received by the Financial Ombudsman in the United Kingdom (UK) from 2010/11 to 2019/20

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Source

Release date

November 2020

Region

United Kingdom

Survey time period

Year ending March 31, 2011 to March 31, 2020

Supplementary notes

Year ended 31st of March.

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