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Financial Ombudsman: financial services new complaints in the UK 2008-2021

Published by Statista Research Department, Jun 23, 2022
The number of complaints received by the Financial Ombudsman in the UK remained consistent throughout 2020 and 2021. Between April 2020 and March 2021, the Financial Ombudsman received around 279,000 complaints, which was only 6,000 more than in the previous year. The highest number of complaints received was recorded between April 2009 and March 2010 when almost one million complaints were filed.

Number of complaints regarding financial services received by the Financial Ombudsman in the United Kingdom (UK) from 2007/08 to 2020/21

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Release date

November 2021

Region

United Kingdom

Survey time period

Year ending March 31, 2008 to March 31, 2021

Supplementary notes

Each year ended 31st of March.

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