Customer satisfaction with internet service providers in Australia 2021

Published by
Christopher Hughes,
Jan 3, 2023
The results of a customer satisfaction survey about internet service providers in Australia in 2021 show that 88 percent of respondents were satisfied with Aussie Broadband. iPrimus was second in terms of customer satisfaction that year, with a customer satisfaction of 80 percent.

Share of customer satisfaction with internet service providers in Australia as of September 2021

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Release date

May 2021

Region

Australia

Survey time period

February 1 to 22, 2021

Number of respondents

1,850 respondents

Age group

18 years and older

Method of interview

Face-to-face interview

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