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Customer satisfaction with internet service providers in Australia 2019

Published by L. Granwal, Apr 7, 2020
The results of a customer satisfaction survey about internet service providers in Australia in 2019 show that 88 percent of respondents were satisfied with Aussie Broadband. A survey conducted the previous year about home broadband providers shows a 76 percent satisfaction score with iiNet, who scored 79 percent in this survey.

Share of customer satisfaction with internet service providers in Australia as of September 2019

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Release date

November 2019

Region

Australia

Survey time period

October 2018 to September 2019

Number of respondents

8,098 respondents

Age group

14 years and older

Method of interview

Face-to-face interview

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