Methods of complaining to landline provider in the United Kingdom (UK) 2013

This statistic shows the methods consumers used to complain to their landline provider in the United Kingdom in 2013. According to the survey, 84 percent of consumers used a telephone to complain to their landline provider while 5 percent used social media for the same purpose.
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Which methods of contact did you use to complain to your landline provider?
Share of respondents
Telephone84%
E-mail40%
Letter9%
Social media5%
Instant chat/messenger2%
Face to face2%
SMS0%
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